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Performance management: does it work?

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References

2002Building a practically useful theory of goal setting and task motivation: A 35-year odyssey.7,759 cited
1971Bureaucracy and Representative Government5,197 cited
1967Inside Bureaucracy2,114 cited
1975On the Folly of Rewarding A, While Hoping for B.1,584 cited
2006WHAT’S MEASURED IS WHAT MATTERS: TARGETS AND GAMING IN THE ENGLISH PUBLIC HEALTH CARE SYSTEM1,581 cited
2002Public and Private Management: What’s the Difference?1,509 cited
2005Does school accountability lead to improved student performance?662 cited
2005Goal Ambiguity and Organizational Performance in U.S. Federal Agencies538 cited
2008Managing performance : international comparisons518 cited
2002Outcomes–Based Performance Management in the Public Sector: Implications for Government Accountability and Effectiveness507 cited
2004Performance Management: A Model and Research Agenda434 cited
2006Managing for Results in State Government: Evaluating a Decade of Reform385 cited
2005Performance Management in Practice: A Comparative Study of Executive Agencies383 cited
1956Dysfunctional Consequences of Performance Measurements363 cited
2000Goal Displacement: Assessing the Motivation for Organizational Cheating

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306 cited

2008Factors Influencing the Use of Performance Data to Improve Municipal Services: Evidence from the North Carolina Benchmarking Project279 cited

Cited by

2016The Development of a Measurement Instrument for the Organizational Performance of Social Enterprises83 cited
2015Exploring the Link Between Performance Information Use and Organizational Performance: A Contingency Approach57 cited
2018Analyzing the Complexity of Performance Information Use: Experiments with Stakeholders to Disaggregate Dimensions of Performance, Data Sources, and Data Types52 cited
2015Rules and the Doctrine of Performance Management50 cited
2014Identification and Performance Management48 cited
2024Advancing Co-creation in Local Governance29 cited
2016CAN PERFORMANCE MANAGEMENT FOSTER SOCIAL EQUITY? STAKEHOLDER POWER, PROTECTIVE INSTITUTIONS, AND MINORITY REPRESENTATION29 cited
2013Marching to Different Drummers? The Performance Effects of Alignment between Political and Managerial Perceptions of Performance Management28 cited
2020Performance Information Use under Financial Stress: How Do Public, Nonprofit, and Private Organizations Differ?27 cited
2019Ownership, Affiliation, and Organizational Performance: Evidence from China’s Results-Oriented Energy Policy24 cited
2020Do performance management schemes deliver results in the public sector? Observations from the Czech Republic24 cited
2018Hybridizing the institutional logics of performance improvement and budgetary stewardship in English and Welsh local government23 cited
2014Who Maximizes (or Satisfices) in Performance Management? An Empirical Study of the Effects of Motivation-Related Institutional Contexts on Energy Efficiency Policy in China19 cited
2019Citizens, technology and the NPM movement17 cited
2019The Effects of Managers’ Purposeful Performance Information Use on American Hospital Performance16 cited
2015Performance Information Use in Local Government: Monitoring Relationships with Emergency Medical Services Agencies13 cited