Moderating role of psychological capital between perceived organizational support and organizational citizenship behavior and its dimensions

Sidra Shaheen · Imran Bukhari · Adnan Adil

40 citations0/0 files storedInternational Journal of Research Studies in Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management Human Resource and Talent Management

Abstract

The present study examined the relationship between perceived organizational support (POS), psychological capital (PsyCap), organizational citizenship behavior (OCB) and its dimensions including organizational citizenship behavior towards individuals (OCBI) and organizational citizenship behavior towards organization (OCBO).PsyCap was proposed to moderate the relationship of perceived organizational support with OCB and its dimensions.Data were collected from a conveniently drawn sample (N = 325) of employees of public and private sector banks of Islamabad and Rawalpindi cities of Pakistan.Survey of Perceived Organizational Support (Eisenberger, Huntington, Hutchison, & Sowa, 1986), PsyCap Questionnaire (Luthans, Youssef, & Avolio, 2007) and Organizational Citizenship Behavior Scale (Lee & Allen, 2002) were used to measure the focal constructs of this study.Significant positive correlations were observed among all variables of the present study.Hierarchical regression analyses showed that psychological capital dampened the positive relationship of perceived organizational support with overall organizational citizenship behavior and its dimension of organizational citizenship behavior towards organization.Limitations and suggestions for upcoming studies have been discussed.

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References

2002Perceived organizational support: A review of the literature.1986Perceived organizational support.2005Positive Psychology Progress: Empirical Validation of Interventions.2002The need for and meaning of positive organizational behavior 2002Organizational citizenship behavior and workplace deviance: The role of affect and cognitions.2006Psychological Capital: Developing the Human Competitive Edge 2002Positive organizational behavior: Developing and managing psychological strengths 2004Human, Social, and Now Positive Psychological Capital Management:

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2021Impact of Prosocial Motivation on Organizational Citizenship Behavior and Organizational Commitment: The Mediating Role of Managerial Support 2020The mediating role of perceived organizational support on psychological capital – employee engagement relationship: a study of Indian IT industry 2021MODERATING ROLE OF PERCEIVED ORGANIZATIONAL SUPPORT BETWEEN ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND ORGANIZATIONAL PERFORMANCE AMONG INDUSTRIAL EMPLOYEES

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