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Measuring the influence of bus service quality on the perception of users

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References

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2006The principles of integration in urban transport strategies176 cited

2010Style versus Service? An Analysis of User Perceptions of Transit Stops and Stations164 cited

2012Structural Equation Modelling for Analysing Passengers’ Perceptions about Railway Services158 cited

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2017Appraising the market for bicycle sharing schemes: Perceived service quality, satisfaction, and behavioural intention in London54 cited
2020Why is active travel more satisfying than motorized travel? Evidence from Dublin47 cited
2018Trip stage satisfaction of public transport users: A reference-based model incorporating trip attributes, perceived service quality, psychological disposition and difference tolerance42 cited
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2020Analysis of barriers to perceived service quality in Ghana: Students’ perspectives on bus mobility attributes35 cited
2021Exploring the changes in travel behavior in a developing country amidst the COVID-19 pandemic: Insights from Metro Cebu, Philippines33 cited
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2021Multicriteria evaluation of the quality of service of informal public transport: An empirical evidence from Ibadan, Nigeria25 cited
2022Is it possible to attract private vehicle users towards public transport? Understanding the key role of service quality, satisfaction and involvement on behavioral intentions24 cited
2018Factors that influence the quality of services provided by the bus rapid transit system24 cited
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2020Perceived Quality of Bus Transit Services: A Route-Level Analysis21 cited