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Consumer Behaviour in Restaurants: Assessing the Importance of Restaurant Attributes in Consumer Patronage and Willingness to Pay
1 references·6 citing·31 second hop
Consumer Behaviour in Restaurants: Assessing the Importance of Restaurant Attributes in Consumer Patronage and Willingness to Pay (2017)Consumer Behaviour in Restaurants: Assess…Customer satisfaction in the restaurant industry: an examination of the transaction‐specific model (2006)Customer satisfaction in the …Attracting the millennial customer: the case of food trucks (2022)Attracting the millennial cus…Customer satisfaction in gourmet food trucks: Exploring attributes and their relationship with customer satisfaction (2019)Customer satisfaction in gour…Willingness to pay in negative restaurant service encounters (2017)Willingness to pay in negativ…A Text Mining and Multidimensional Sentiment Analysis of Online Restaurant Reviews (2016)A Text Mining and Multidimens…Positive emotions and behavioral intentions of customers in full-service restaurants: Does aesthetic labor matter? (2015)Positive emotions and behavio…Change in Consumer Patronage and Willingness to Pay at Different Levels of Service Attributes in Restaurants: A Study in India (2014)Change in Consumer Patronage …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Research in Organizational Behavior (1984)The Managed Heart: Commercialization of Human Feeling (1984)The effects of attractiveness, gender and self-esteem in service jobs (2019)The role of natural soundscape in nature-based tourism experience: an extension of the stimulus–organism–response model (2020)From good feelings to good behavior: Exploring the impacts of positive emotions on tourist environmentally responsible behavior (2021)Review of Psychometric theory (2nd ed.). (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions? (2008)Electronic Meal Experience: A Content Analysis of Online Restaurant Comments (2010)Effects of Restaurant Satisfaction and Knowledge Sharing Motivation on eWOM Intentions (2013)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Measuring Service Quality: A Reexamination and Extension (1992)An Investigation into Restaurant Attributes: A Basis for a Typology (2017)Combined Effects of Drivers and Impact of Customer Satisfaction on Brand Loyalty: The Contingent Effect of Social Trust (2021)Flow: the psychology of optimal experience (1990)Flow: The Psychology of Optimal Experience (1991)Are Social Media Data Pushing Overtourism? The Case of Barcelona and Chinese Tourists (2019)“How was your meal?” Examining customer experience using Google maps reviews (2020)Modeling customer satisfaction and revisit intention from online restaurant reviews: an attribute-level analysis (2023)Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)On the Evaluation of Structural Equation Models (1988)Service redundancy in fine dining: evidence from Taiwan (2019)The impact of hedonic dining experiences on word of mouth, switching intentions and willingness to pay (2021)Fuzzy-Set Qualitative Comparative Analysis as a Mixed-Method and Analysis Technique: A Comprehensive Systematic Review (2023)Factors Influencing Repurchase Intention in Drive-Through Fast Food: A Structural Equation Modeling Approach (2021)Customer Brand Personality, Dining Experience, and Satisfaction at Luxury Hotel Restaurants (2022)Advances in Consumer Research (2025)From Intentions to Actions: A Theory of Planned Behavior (1985)The Behavioral Consequences of Service Quality (1996)
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References

  • 2006Customer satisfaction in the restaurant industry: an examination of the transaction‐specific model637 cited

Cited by

  • 2015Positive emotions and behavioral intentions of customers in full-service restaurants: Does aesthetic labor matter?152 cited
  • 2016A Text Mining and Multidimensional Sentiment Analysis of Online Restaurant Reviews150 cited
  • 2014Change in Consumer Patronage and Willingness to Pay at Different Levels of Service Attributes in Restaurants: A Study in India61 cited
  • 2017Willingness to pay in negative restaurant service encounters56 cited
  • 2019Customer satisfaction in gourmet food trucks: Exploring attributes and their relationship with customer satisfaction45 cited
  • 2022Attracting the millennial customer: the case of food trucks18 cited

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