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Boundary research: Tools and rules to impact emerging fields
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Boundary research: Tools and rules to impact emerging fields (2016)Boundary research: Tools and rules to imp…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Corporate Social Responsibili…Consumer Culture Theory (CCT): Twenty Years of Research (2005)Consumer Culture Theory (CCT)…Return on Marketing: Using Customer Equity to Focus Marketing Strategy (2003)Return on Marketing: Using Cu…Evolutionary Psychology: The New Science of the Mind (1998)Evolutionary Psychology: The …River Magic: Extraordinary Experience and the Extended Service Encounter (1993)River Magic: Extraordinary Ex…Customer satisfaction, customer retention, and market share (1993)Customer satisfaction, custom…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…The Sacred and the Profane in Consumer Behavior: Theodicy on the Odyssey (1989)The Sacred and the Profane in…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…Materialism: Trait Aspects of Living in the Material World (1985)Materialism: Trait Aspects of…The Structure of Scientific Revolutions (1963)The Structure of Scientific R…THE STRUCTURE OF SCIENTIFIC REVOLUTIONS (1963)THE STRUCTURE OF SCIENTIFIC R…Patterns of Discovery (1959)Patterns of DiscoveryStrategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Market Orientation: Antecedents and Consequences (1993)Organizational culture and leadership (1993)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Liberatory Postmodernism and the Reenchantment of Consumption (1995)Development of a Scale to Measure Memorable Tourism Experiences (2010)Exploring the essence of memorable tourism experiences (2011)Modernity and Self-Identity: Self and Society in the Late Modern Age (2020)The Market Valuation of Internet Channel Additions (2002)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Digital marketing: A framework, review and research agenda (2016)Understanding Customer Experience Throughout the Customer Journey (2016)Digital economy: An innovation driver for total factor productivity (2021)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Structural equation modeling in practice: A review and recommended two-step approach. (1988)What We Know and Don’t Know About Corporate Social Responsibility (2012)Corporate Sustainability: First Evidence on Materiality (2016)Corporate Social Responsibility and Firm Risk: Theory and Empirical Evidence (2018)Possessions and the Extended Self (1988)Evolving to a New Dominant Logic for Marketing (2003)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Interpretation of Cultures (2017)Research in Organizational Behavior (1984)The Effect of a Market Orientation on Business Profitability (1990)Market Orientation: Antecedents and Consequences (1993)The Capabilities of Market-Driven Organizations (1994)The Discovery of Grounded Theory (2017)Technological paradigms and technological trajectories (1982)Grounded theory research: Procedures, canons, and evaluative criteria (1990)Sample Size in Qualitative Interview Studies (2015)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)Competing paradigms in qualitative research. (1994)
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References

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  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1963THE STRUCTURE OF SCIENTIFIC REVOLUTIONS8,424 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications4,123 cited
  • 2005Consumer Culture Theory (CCT): Twenty Years of Research3,671 cited
  • 2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,436 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 1993River Magic: Extraordinary Experience and the Extended Service Encounter2,572 cited
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  • 1998Evolutionary Psychology: The New Science of the Mind2,049 cited
  • 1985Materialism: Trait Aspects of Living in the Material World1,964 cited
  • 1959Patterns of Discovery1,848 cited

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  • 1989The Sacred and the Profane in Consumer Behavior: Theodicy on the Odyssey1,778 cited
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