Employee Reactions to Attitude Survey Feedback: A Study of the Impact of Structure and Process

Stuart M. Klein · Allen I. Kraut · Alan D. Wolfson

45 citations0/0 files storedAdministrative Science Quarterly

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Job Satisfaction and Organizational Behavior Labor Movements and Unions Employee Performance and Management

Abstract

Stuart M. Klein, Allen I. Kraut, Alan Wolfson, Employee Reactions to Attitude Survey Feedback: A Study of the Impact of Structure and Process, Administrative Science Quarterly, Vol. 16, No. 4 (Dec., 1971), pp. 497-514

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1979The Social Psychology of Organizations.1958Compliance, identification, and internalization three processes of attitude change 1951The Influence of Source Credibility on Communication Effectiveness 1952An experimental comparison of conclusion-drawing by the communicator and by the audience.

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1984THE EFFECTS OF FEEDBACK SEQUENCE AND EXPERTISE OF THE RATER ON PERCEIVED FEEDBACK ACCURACY1 2011Developing an Effective Organization: Intervention Method, Empirical Evidence, and Theory 1979The Comparative Impact of Different OD Techniques and Intervention Intensities 2021Following Up on Employee Surveys: A Conceptual Framework and Systematic Review 2021Reflections: Towards a Normative and Actionable Theory of Planned Organizational Change and Development 1976The Use of Feedback for Organizational Change: Promises and Pitfalls 1977Organization Development Techniques: Their Impact on Change 2007Davranış Boyutuyla Performans Geribildirim Olgusu ve Süreci

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