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The Effect of Leadership Styles on Employees Commitment to Services Quality in Bank Melli Branches of Isfahan
7 references·1 citing·42 second hop
The Effect of Leadership Styles on Employees Commitment to Services Quality in Bank Melli Branches of Isfahan (2014)The Effect of Leadership Styles on Employ…The Effects of Leadership Style on Hotel Employees' Commitment to Service Quality (2008)The Effects of Leadership Sty…Transformational Leadership and Work-Related Attitudes: The Moderating Effects of Collective and Self-Efficacy Across Cultures (2005)Transformational Leadership a…Leader-Member Exchange as a Mediator of the Relationship Between Transformational Leadership and Followers' Performance and Organizational Citizenship Behavior (2005)Leader-Member Exchange as a M…EFFECTS OF TRANSFORMATIONAL LEADERSHIP ON SUBORDINATE MOTIVATION, EMPOWERING NORMS, AND ORGANIZATIONAL PRODUCTIVITY (2000)EFFECTS OF TRANSFORMATIONAL L…The Management of Customer-Contact Service Employees: An Empirical Investigation (1996)The Management of Customer-Co…Improving the measurement of service quality (1993)Improving the measurement of …Some Contributions to Efficient Statistics in Structural Models: Specification and Estimation of Moment Structures (1983)Some Contributions to Efficie…PENGARUH KOMITMEN ORGANISASIONAL DAN PERILAKU KEPEMIMPINAN TERHADAP KUALITAS PELAYANAN BANK NTT (2016)PENGARUH KOMITMEN ORGANISASIO…The measurement of organizational commitment (1979)Self-efficacy: the exercise of control (1997)Self-Efficacy: The Exercise of Control (1999)Are We On the Same Page? Effects of Self-Awareness of Empowering and Transformational Leadership (2007)FAMILY‐FRIENDLY PROGRAMS, ORGANIZATIONAL COMMITMENT, AND WORK WITHDRAWAL: THE MODERATING ROLE OF TRANSFORMATIONAL LEADERSHIP (2007)On the road to happiness at work (HAW) (2017)Organizational Culture and Leadership (1986)Leadership and Performance beyond Expectations (1987)Motivation and Personality (1997)Emotional intelligence, moral reasoning and transformational leadership (2002)Leadership, Collective Personality, and Performance. (2005)The impact of transformational CEOs on the performance of small- to medium-sized firms: Does organizational context matter? (2008)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Refinement and reassessment of the SERVQUAL scale. (1991)Measuring Service Quality: A Reexamination and Extension (1992)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)Service quality, customer satisfaction, and customer value: A holistic perspective (1999)The Proof and Measurement of Association between Two Things (1904)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Limited-dependent and qualitative variables in econometrics (1983)Depression, self-derogation, substance use, and suicide ideation: Lack of purpose in life as a mediational factor (1986)Validating a tourism development theory with structural equation modeling (2001)Perceived impacts of festivals and special events by organizers: an extension and validation (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: A Relational Perspective (2007)Leadership: Current Theories, Research, and Future Directions (2008)Leadership: Theory and practice. (2014)Estimating Nonresponse Bias in Mail Surveys (1977)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Hospitality marketing research: Recent trends and future directions (2011)Performance measurement in tourism firms: A content analytical meta-approach (2016)Motivate to innovate (2018)Social Learning Theory. (1978)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance (2005)To Empower or Not to Empower Your Sales Force? An Empirical Examination of the Influence of Leadership Empowerment Behavior on Customer Satisfaction and Performance. (2005)The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998)Bank Dan Lembaga Keuangan Lainnya (2013)The Effect of Leadership Style and Compensation on Employee Performance at PT Sumber Sarana Berdikari in Tangerang (2020)
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References

  • 1996The Management of Customer-Contact Service Employees: An Empirical Investigation1,920 cited
  • 2005Leader-Member Exchange as a Mediator of the Relationship Between Transformational Leadership and Followers' Performance and Organizational Citizenship Behavior1,371 cited
  • 1993Improving the measurement of service quality1,197 cited
  • 1983Some Contributions to Efficient Statistics in Structural Models: Specification and Estimation of Moment Structures456 cited
  • 2008The Effects of Leadership Style on Hotel Employees' Commitment to Service Quality251 cited
  • 2000EFFECTS OF TRANSFORMATIONAL LEADERSHIP ON SUBORDINATE MOTIVATION, EMPOWERING NORMS, AND ORGANIZATIONAL PRODUCTIVITY228 cited
  • 2005Transformational Leadership and Work-Related Attitudes: The Moderating Effects of Collective and Self-Efficacy Across Cultures186 cited

Cited by

  • 2016PENGARUH KOMITMEN ORGANISASIONAL DAN PERILAKU KEPEMIMPINAN TERHADAP KUALITAS PELAYANAN BANK NTT5 cited

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