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Putting Teeth into the Efficiency and Effectiveness of Public Services
2 references·12 citing·43 second hop
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this work references cited by second hop

References

  • 1927Introduction to the Study of Public Administration.361 cited
  • 1975Management Control in Nonprofit Organizations266 cited

Cited by

  • 2009Evaluating financial performance in local government: maximizing the benchmarking value133 cited
  • 2002A Conceptual and Practical Framework of Measuring Performance of Local Authorities in Financial Terms: Analysing the Case of Israel85 cited
  • 1992Analyzing Performance Skewness in Public Agencies: The Case of Urban Mass Transit24 cited
  • 2000Performance measurement: a local government response21 cited
  • 1991Tailoring Performance Measurement to Fit the Organization: From Generic to Germane16 cited
  • 2016Moving beyond Innovation Diffusion in Smaller Local Governments: Does Performance Management Exist?11 cited
  • 1997Reinventing government and reformulating public administration9 cited
  • 2008The Performance of the Adapted City from the Perspective of Citizens7 cited
  • 2002Reconciling the Research: Municipal finance officers on the Role of Performance Data in the Budget Process6 cited
  • 1997Relevance Found: Incorporating Outcomes in Transportation Planning6 cited
  • 1989MEASURING GOVERNMENT PERFORMANCE: THE CASE OF GOVERNMENT WASTE6 cited
  • 2008Linking citizens’ ratings to services quality improvements: An empirical analysis and some potential solutions

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4 cited