Qualifications must address the needs of commerce in Zimbabwe: A case of the Hospitality Discipline

Abstract

This paper documents a multi-perspective evaluation into the training needs of the hospitality and tourism industry in Zimbabwe.Research on training needs is important, especially in the hospitality industry, which is known for its traditional approach in terms of human resource management.This paper aims to develop an understanding of the current situation concerning hospitality graduates' as well as hospitality managers' skillsand competencies and career development.The key purpose is seen to be the preparation of graduates that meets the needs of industry and commerce.

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