An Investigation into the Use of ERP Systems in the Public Sector

Maria do Céu Gaspar Alves · Sergio Ivo Amaral Matos

13 citations0/0 files storedJournal of Enterprise Resource Planning Studies

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ERP Systems Implementation and Impact E-Government and Public Services Employer Branding and e-HRM

Abstract

During recent years, public organizations have invested considerable resources in the implementation of Enterprise Resource Planning (ERP) systems, even using solutions initially targeted for manufacturing companies.The interest generated by the ERP phenomenon in the public-sector still growing and the particularities of this sector make specific studies necessary.Just a few empirical studies have looked at public-sector motivations for ERP implementation and it appears from previous studies that organizational conditions of public and private organizations are different.This suggests that the reasons to implement ERP system may also differ.Consequently, the aim of this paper is to get an insight into how public organizations approach ERP implementation.Based on a survey of public organizations we try to identified and characterize the motivations that lead to the adoption of ERP systems, and to identify and understand modules adoption in the public-sector.Overall, our findings reveal that the need to increase the demand for realtime information, to obtain information for decision-making and the integration of applications appear as main reasons to implement an ERP system.The study also reveals that Financial Accounting and Material Management modules are the most implemented.This paper reinforces the need for more research focused on public sector organizations.Since literature on ERP implementation on public-sector is relatively sparse, our paper helps to narrow this knowledge gap.

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References

1998Putting the enterprise into the enterprise system.2003User Acceptance of Information Technology: Toward a Unified View 2003ERP systems and management accounting change: opportunities or impacts? A research note 2000Enterprise Resource Planning Systems 2005An investigation into the use of ERP systems in the service sector 2006Enterprise systems implementation and accounting benefits 2003Public sector enterprise resource planning 2009The ImaginePA Project: The First Large-Scale, Public Sector ERP Implementation

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2015Relationship Between Organizational Factors, Technological Factors and Enterprise Resource Planning System Implementation 2019Understanding Public Sector Enterprise Resource Planning System Implementation in Developing Countries: A Literature Review 2016Modernisation publique orthodoxe ou hétérodoxe : faut-il standardiser les fonctions support ?

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