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Une étude empirique des relations entre personnalisation, proximité dyadique et identité de clientèle
16 references·5 citing·39 second hop
Une étude empirique des relations entre personnalisation, proximité dyadique et identité de clientèle (2001)Une étude empirique des relations entre p…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …The Social Self: On Being the Same and Different at the Same Time (1991)The Social Self: On Being the…Structural Equations with Latent Variables. (1991)Structural Equations with Lat…The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)The measurement and anteceden…Structural Equations with Latent Variables (1989)Structural Equations with Lat…Rediscovering the Social Group: A Self-Categorization Theory. (1989)Rediscovering the Social Grou…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Possessions and the Extended Self (1988)Possessions and the Extended …Rediscovering the Social Group: A Self‐Categorization Theory (1987)Rediscovering the Social Grou…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Inequity In Social Exchange (1965)Inequity In Social ExchangeA Coefficient of Agreement for Nominal Scales (1960)A Coefficient of Agreement fo…Social Theory and Social Structure (1958)Social Theory and Social Stru…Proximity in marketing: An integrating theoretical framework and research agenda (2020)Proximity in marketing: An in…La proximité en marketing: proposition d’un cadre intégrateur et agenda de recherche (2020)La proximité en marketing: pr…Les dimensions de la proximité appliquées aux achats alimentaires (2018)Les dimensions de la proximit…Fidélisation et fidélité dans l’hôtellerie : une comparaison franco-slovaque (2015)Fidélisation et fidélité dans…Les facteurs de réussite du marketing relationnel (2003)Les facteurs de réussite du m…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The Principles of Psychology (1891)Purity and Danger: An Analysis of Concepts of Pollution and Taboo (1967)Attachment and Loss (1969)Dimensions of Brand Personality (1997)Whence Consumer Loyalty? (1999)A Theory of Social Comparison Processes (1954)A Theory of Cognitive Dissonance (1957)Exchange and Power in Social Life. (1965)Social stigma and self-esteem: The self-protective properties of stigma. (1989)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)The measurement of organizational commitment (1979)Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. (1984)A three-component conceptualization of organizational commitment (1991)Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences (2002)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)A Dynamic Theory of Organizational Knowledge Creation (1994)The Network Structure Of Social Capital (2000)The Past, Present, and Future of an Identity Theory (2000)The Measurement of Observer Agreement for Categorical Data (1977)Schedule for Affective Disorders and Schizophrenia for School-Age Children-Present and Lifetime Version (K-SADS-PL): Initial Reliability and Validity Data (1997)Interrater reliability: the kappa statistic (2012)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)lavaan : An R Package for Structural Equation Modeling (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)PLS-SEM: Indeed a Silver Bullet (2011)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1960A Coefficient of Agreement for Nominal Scales42,335 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1989Structural Equations with Latent Variables17,500 cited
  • 1991Structural Equations with Latent Variables.17,443 cited
  • 1990The measurement and antecedents of affective, continuance and normative commitment to the organization11,669 cited
  • 1965Inequity In Social Exchange10,813 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1958Social Theory and Social Structure10,316 cited
  • 1988Possessions and the Extended Self9,050 cited
  • 1987Rediscovering the Social Group: A Self‐Categorization Theory8,091 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1989Rediscovering the Social Group: A Self-Categorization Theory.7,159 cited

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  • 1991The Social Self: On Being the Same and Different at the Same Time5,103 cited
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    • 2003Les facteurs de réussite du marketing relationnel29 cited
    • 2015Fidélisation et fidélité dans l’hôtellerie : une comparaison franco-slovaque22 cited
    • 2020La proximité en marketing: proposition d’un cadre intégrateur et agenda de recherche18 cited
    • 2020Proximity in marketing: An integrating theoretical framework and research agenda17 cited
    • 2018Les dimensions de la proximité appliquées aux achats alimentaires16 cited