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Electronic shopping
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Electronic shopping (1998)Electronic shoppingConsumer Reactions to Electronic Shopping on the World Wide Web (1996)Consumer Reactions to Electro…Exploring Factors That Affect Usefulness, Ease Of Use, Trust, And Purchase Intention In The Online Environment (2015)Exploring Factors That Affect…Measuring consumer perceptions of online shopping convenience (2013)Measuring consumer perception…The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction1 (2012)The Effectiveness of Online S…Research note: E-store image, perceived value and perceived risk (2011)Research note: E-store image,…An empirical study of online shopping customer satisfaction in China: a holistic perspective (2008)An empirical study of online …Perceived e‐service quality (PeSQ) (2007)Perceived e‐service quality (…Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior (2006)Understanding and Predicting …Virtual store layout: an experimental comparison in the context of grocery retail (2004)Virtual store layout: an expe…Technology Adaptation in E-commerce: (2004)Technology Adaptation in E-co…Measuring customer perceived online service quality (2004)Measuring customer perceived …Development and validation of an instrument to measure user perceived service quality of information presenting Web portals (2004)Development and validation of…Customers' perceptions of online retailing service quality and their satisfaction (2004)Customers' perceptions of onl…Trustworthiness in electronic commerce: the role of privacy, security, and site attributes (2002)Trustworthiness in electronic…CONSUMER ONLINE SHOPPING ATTITUDES AND BEHAVIOR: AN ASSESSMENT OF RESEARCH (2002)CONSUMER ONLINE SHOPPING ATTI…Impact of Information Technology Management Practices on Customer Service (2001)Impact of Information Technol…Consumer Behavior in Web-Based Commerce: An Empirical Study (2001)Consumer Behavior in Web-Base…Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The theory of planned behavior (1991)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Enticing online consumers: an extended technology acceptance perspective (2002)Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth (2015)The Measurement of Observer Agreement for Categorical Data (1977)A Three-Dimensional Conceptual Model of Corporate Performance (1979)An Integrative Model Of Organizational Trust (1995)e-Government Adoption Model (GAM): Differing service maturity levels (2010)The Effect of Online Privacy Information on Purchasing Behavior: An Experimental Study (2010)Information Privacy Concerns: Linking Individual Perceptions with Institutional Privacy Assurances (2011)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)Principles and Practice of Structural Equation Modeling (1998)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Influencing the online consumer's behavior: the Web experience (2004)Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer (2006)Online Customer Experience: A Review of the Business-to-Consumer Online Purchase Context (2010)An examination of the relationship between service quality dimensions, overall internet banking service quality and customer satisfaction (2009)The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry (2014)The Impact of E-Banking Service Quality on Customer Satisfaction: Evidence From the Lebanese Banking Sector (2018)The Digital Divide: Current and Future Research Directions (2005)On The Use of Neurophysiological Tools in Is Research: Developing A Research Agenda for Neurois1 (2012)The effects of blogger recommendations on customers’ online shopping intentions (2013)
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References

  • 1996Consumer Reactions to Electronic Shopping on the World Wide Web1,603 cited

Cited by

  • 2002Trustworthiness in electronic commerce: the role of privacy, security, and site attributes1,243 cited
  • 2007Perceived e‐service quality (PeSQ)788 cited
  • 2004Development and validation of an instrument to measure user perceived service quality of information presenting Web portals654 cited
  • 2013Measuring consumer perceptions of online shopping convenience551 cited
  • 2004Measuring customer perceived online service quality498 cited
  • 2001Consumer Behavior in Web-Based Commerce: An Empirical Study491 cited
  • 2006Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior352 cited
  • 2008An empirical study of online shopping customer satisfaction in China: a holistic perspective351 cited
  • 2004Customers' perceptions of online retailing service quality and their satisfaction338 cited
  • 2001Impact of Information Technology Management Practices on Customer Service333 cited
  • 2012The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction1317 cited
  • 2002CONSUMER ONLINE SHOPPING ATTITUDES AND BEHAVIOR: AN ASSESSMENT OF RESEARCH316 cited
  • 2015Exploring Factors That Affect Usefulness, Ease Of Use, Trust, And Purchase Intention In The Online Environment

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312 cited
  • 2011Research note: E-store image, perceived value and perceived risk306 cited
  • 2004Technology Adaptation in E-commerce:306 cited
  • 2004Virtual store layout: an experimental comparison in the context of grocery retail305 cited