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ArticleBrand loyalty among Norwegian car owners

Finn Jørgensen2016

OA

Articlegreen2016

Brand loyalty among Norwegian car owners

Finn Jørgensen · Terje Andreas Mathisen · Hassa Pedersen

23 citations·0/0 files stored·Journal of Retailing and Consumer Services

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Customer Service Quality and Loyalty Consumer Market Behavior and Pricing Consumer Behavior in Brand Consumption and Identification

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References

1983Limited-dependent and qualitative variables in econometrics 2002Intention—Behavior Relations: A Conceptual and Empirical Review 2001Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics 1978Brand Loyalty: Measurement and Management 2001The evolution and future of national customer satisfaction index models 1978Brand Loyalty: Measurement and Management 2001Conceptual and operational aspects of brand loyalty: an empirical investigation 1991An Empirical Analysis of the Relationship Between Brand Loyalty and Consumer Price Elasticity

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Year2016

Typearticle

Published2016-04-28

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations23

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/j.jretconser.2016.04.001

openalex_workW2343663367

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