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A multidimensional QFD design for the service quality assessment of Kansai International Airport, Japan
16 references·4 citing·31 second hop
A multidimensional QFD design for the service quality assessment of Kansai International Airport, Japan (2016)A multidimensional QFD design for the ser…Quality function deployment (2012)Quality function deploymentThe geometric consistency index: Approximated thresholds (2003)The geometric consistency ind…Deriving priorities from fuzzy pairwise comparison judgements (2003)Deriving priorities from fuzz…Aggregating individual judgments and priorities with the analytic hierarchy process (1998)Aggregating individual judgme…Fuzzy sets (1996)Fuzzy setsApplications of the extent analysis method on fuzzy AHP (1996)Applications of the extent an…Quality from Customer Needs to Customer Satisfaction (1994)Quality from Customer Needs t…Group preference aggregation methods employed in AHP: An evaluation and an intrinsic process for deriving members' weightages (1994)Group preference aggregation …Fuzzy Set Theory and Its Applications (1993)Fuzzy Set Theory and Its Appl…Multi-criteria decision analysis with fuzzy pairwise comparisons (1989)Multi-criteria decision analy…The House of Quality (1988)The House of QualityFuzzy hierarchical analysis (1985)Fuzzy hierarchical analysisA note on the analysis of subjective judgment matrices (1985)A note on the analysis of sub…A fuzzy extension of Saaty's priority theory (1983)A fuzzy extension of Saaty's …A scaling method for priorities in hierarchical structures (1977)A scaling method for prioriti…Fuzzy sets (1965)Fuzzy setsA three-level framework to evaluate airline service quality based on interval valued neutrosophic AHP considering the new dimensions (2022)A three-level framework to ev…Network-based – Quality Function Deployment (NB-QFD): The combination of traditional QFD with network science approach and techniques (2021)Network-based – Quality Funct…A three-phase QFD-based framework for identifying key passenger needs to improve satisfaction with the seat of high-speed rail in China (2020)A three-phase QFD-based frame…Passenger Satisfaction Evaluation of Public Transportation in Istanbul by Using Fuzzy Quality Function Deployment Methodology (2018)Passenger Satisfaction Evalua…Fuzzy Sets and Systems - Theory and Applications (1980)Handling multicriteria fuzzy decision-making problems based on vague set theory (1994)Multi‐criteria supplier selection using fuzzy AHP (2003)Global supplier development considering risk factors using fuzzy extended AHP-based approach (2005)The Analytic Hierarchy Process (1985)Extensions of the TOPSIS for group decision-making under fuzzy environment (2000)A fuzzy approach for supplier evaluation and selection in supply chain management (2005)On the Theory of Scales of Measurement (1946)Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process (2000)Consensus models for AHP group decision making under row geometric mean prioritization method (2010)Criteria in AHP: A Systematic Review of Literature (2015)Multi-tier sustainable global supplier selection using a fuzzy AHP-VIKOR based approach (2017)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)Contemporary Developments in Mathematical Psychology (1976)How to make a decision: The analytic hierarchy process (1990)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)Best-worst multi-criteria decision-making method (2014)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)A review of fuzzy AHP methods for decision-making with subjective judgements (2020)Integrating R&D and Marketing: A Review and Analysis of the Literature (1996)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Theory and Practice of Online Learning (2008)An application of soft sets in a decision making problem (2002)Soft set theory (2003)An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field (2010)Science mapping software tools: Review, analysis, and cooperative study among tools (2011)Family resemblances: Studies in the internal structure of categories (1975)Basic objects in natural categories (1976)Soft set theory—First results (1999)
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534 cited

Cited by

  • 2022A three-level framework to evaluate airline service quality based on interval valued neutrosophic AHP considering the new dimensions51 cited
  • 2021Network-based – Quality Function Deployment (NB-QFD): The combination of traditional QFD with network science approach and techniques24 cited
  • 2018Passenger Satisfaction Evaluation of Public Transportation in Istanbul by Using Fuzzy Quality Function Deployment Methodology24 cited
  • 2020A three-phase QFD-based framework for identifying key passenger needs to improve satisfaction with the seat of high-speed rail in China12 cited