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ITSM Adoption in European SMEs: Transition versus Developed Economies.
13 references·0 citing·47 second hop
ITSM Adoption in European SMEs: Transition versus Developed Economies. (2012)ITSM Adoption in European SMEs: Transitio…Information technology success factors and models in developing and emerging economies (2011)Information technology succes…Impact of IT Service Management Frameworks on the IT Organization (2011)Impact of IT Service Manageme…Examining Determinants of Enterprise System Adoptions in Transition Economies: Insights From Polish Adopters (2011)Examining Determinants of Ent…Understanding determinants of enterprise system adoption success: lessons learned from full-scope projects in manufacturing companies (2010)Understanding determinants of…Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study (2009)Justifications, Strategies, a…An overview of IT service management (2009)An overview of IT service man…Service Management in Operations (2008)Service Management in Operati…Managed IT services: the role of IT standards (2008)Managed IT services: the role…Information Technology in Transition Economies (2008)Information Technology in Tra…Selective Outsourcing of Information Systems in Small and Medium Sized Enterprises (2007)Selective Outsourcing of Info…Information technology service management (2007)Information technology servic…Understanding enterprise systems-enabled integration (2005)Understanding enterprise syst…ERP implementation issues in advanced and developing countries (2001)ERP implementation issues in …Factors Affecting the Cost of Airplanes (1936)Meta-Analytic Procedures for Social Research (1991)Organizational Learning: The Contributing Processes and the Literatures (1991)Benefits of ISO 20000 IT service management certification (2014)ITIL in small to medium‐sized enterprises software companies: towards an implementation sequence (2015)Effectiveness of IT Service Management Capability: Value Co-Creation and Value Facilitation Mechanisms (2019)Qualitative research and evaluation methods (1980)Case Study Research: Design and Methods (1984)Case study research: design and methods (2011)IT Service Management: A Cross-national Study of ITIL Adoption (2014)Critical success factors (CSFs) for information technology governance (ITG) (2016)Explaining Development and Change in Organizations (1995)The experience economy: work is theatre & every business a stage (1999)Evolving to a New Dominant Logic for Marketing (2003)Implementing centralised IT service management: drawing lessons from the public sector (2007)Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation (2013)Continual Process Improvement for ITIL Service Operations: A Lean Perspective (2019)The Soft Budget Constraint (1986)DOWNSIZING IN PRIVATIZED FIRMS IN RUSSIA, UKRAINE, AND BELARUS. (2000)PARTNER SELECTION IN EMERGING AND DEVELOPED MARKET CONTEXTS: RESOURCE-BASED AND ORGANIZATIONAL LEARNING PERSPECTIVES. (2000)Information technology investment announcements and market value in transition economies: Evidence from Warsaw Stock Exchange (2012)JOB SATISFACTION OF IT PROFESSIONALS IN POLAND: DOES BUSINESS COMPETENCE MATTER? (2015)A research manifesto for services science (2006)Confusion in the Ranks: IT Service Management Practice and Terminology (2009)Information Systems Success: The Quest for the Dependent Variable (1992)Putting the enterprise into the enterprise system. 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Chicago: Aldine Publishing Company, 1967. 271 pp. $6.75 (1968)Designing Complex Organizations (1973)Technological Embeddedness and Organizational Change (2007)Critical Realism and Affordances: Theorizing IT-Associated Organizational Change Processes1 (2013)Grounded Theory Methodology in Information Systems Research1 (2017)New Strategies in Emerging Markets (1998)eHRM adoption in emerging economies: The case of subsidiaries of multinational corporations in Indonesia (2016)Information technology innovation and its impact on job creation by SMEs in developing countries: an analysis of the literature review (2019)An International Analysis of IT Service Management Benefits and Performance Measurement (2010)Strategising IT service management through ITIL implementation: model and empirical test (2015)
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References

  • 2001ERP implementation issues in advanced and developing countries383 cited
  • 2009Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study199 cited
  • 2009An overview of IT service management184 cited
  • 2005Understanding enterprise systems-enabled integration150 cited
  • 2011Information technology success factors and models in developing and emerging economies101 cited
  • 2008Information Technology in Transition Economies101 cited
  • 2011Impact of IT Service Management Frameworks on the IT Organization99 cited
  • 2008Service Management in Operations64 cited
  • 2007Information technology service management58 cited
  • 2008Managed IT services: the role of IT standards53 cited
  • 2010Understanding determinants of enterprise system adoption success: lessons learned from full-scope projects in manufacturing companies30 cited
  • 2011Examining Determinants of Enterprise System Adoptions in Transition Economies: Insights From Polish Adopters30 cited
  • 2007Selective Outsourcing of Information Systems in Small and Medium Sized Enterprises13 cited

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