SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
.Com Satisfaction and .Com Dissatisfaction: One Or Two Constructs?
5 references·1 citing·29 second hop
.Com Satisfaction and .Com Dissatisfaction: One Or Two Constructs? (2001).Com Satisfaction and .Com Dissatisfactio…Attitude toward the Site (1999)Attitude toward the SiteDefensive Marketing Strategy by Customer Complaint Management: A Theoretical Analysis (1987)Defensive Marketing Strategy …Consumer satisfaction: Concept and measurement (1977)Consumer satisfaction: Concep…The Theory of Buyer Behavior (1971)The Theory of Buyer BehaviorRelevancy in the test of motivator-hygiene theory. (1971)Relevancy in the test of moti…The Factors Influencing Chinese Online Shopper's Satisfaction in Web2.0 Era (2008)The Factors Influencing Chine…Coefficient Alpha and the Internal Structure of Tests (1951)Toward an adequate taxonomy of personality attributes: Replicated factor structure in peer nomination personality ratings. (1963)The Role of Attitude toward the Ad as a Mediator of Advertising Effectiveness: A Test of Competing Explanations (1986)Credibility for the 21st Century: Integrating Perspectives on Source, Message, and Media Credibility in the Contemporary Media Environment (2003)WHY DO PEOPLE AVOID ADVERTISING ON THE INTERNET? (2004)Impacts of Luxury Fashion Brand’s Social Media Marketing on Customer Relationship and Purchase Intention (2010)Foundations of Economic Analysis. (1948)Sociology and Social Research (1981)Motivation and Personality (1997)The influence of selling behaviors on customer relationships in financial services (2008)Corporate social responsibility, customer satisfaction, corporate reputation, and firms’ market value: Evidence from the automobile industry (2017)Customer satisfaction, Confucian dynamism, and long‐term oriented marketing relationship: A threefold empirical analysis (2018)Virtual internet communities and commercial success: individual and community-level theory grounded in the atypical case of TimeZone.com (2001)Understanding the online consumer: A typology of online relational norms and behavior (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Factors contributing to job satisfaction and job dissatisfaction in six occupational groups (1967)Work and the Nature of Man. (1967)Satisfiers and dissatisfiers among white-collar and blue-collar employees. (1973)Antecedents to consumers’ disclosing intimacy with service employees (2003)ORGANIZATIONAL CLIMATE AND JOB SATISFACTION AMONG ACADEMIC STAFF IN SOME SELECTED PRIVATE UNIVERSITIES IN SOUTHWEST NIGERIA (2011)The Motivation to Work (2017)A Model of Advertising and Product Quality (1978)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Social Media in Tourism and Hospitality: A Literature Review (2013)Advances in Consumer Research (2025)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)
this work references cited by second hop

References

  • 1971The Theory of Buyer Behavior2,797 cited
  • 1987Defensive Marketing Strategy by Customer Complaint Management: A Theoretical Analysis1,394 cited
  • 1999Attitude toward the Site877 cited
  • 1977Consumer satisfaction: Concept and measurement74 cited
  • 1971Relevancy in the test of motivator-hygiene theory.35 cited

Cited by

  • 2008The Factors Influencing Chinese Online Shopper's Satisfaction in Web2.0 Era7 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work