SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Consumer Response to Dissatisfaction With Durable Products · Study

ArticleShelves

ArticleConsumer Response to Dissatisfaction With Durable Products

Ralph L. Day1979

Article1979

Consumer Response to Dissatisfaction With Durable Products

Ralph L. Day · Stephen B. Ash

54 citations·0/0 files stored·ACR North American Advances

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Consumer Market Behavior and Pricing

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 54 citations exist upstream.

Cited by

1987Latent Class Models for the Analysis of Behavioral Hierarchies 2006Complaining intentions and their relationships to complaining behavior of academic library users in South Korea 1993Measuring Satisfaction With Organizations: Predictions from Information Accessibility 2012Online Consumer Complaint Behaviors: The Dynamics of Service Failures, Consumers' Word of Mouth, and Organization-Consumer Relationships 2006Antecedents to complaint behaviour in the context of restaurant goers 2014Service Failure and Service Recovery in Tourism: A Review 2004Complaining Behavior of Academic Library Users in South Korea

Details

Year1979

Typearticle

Published1979-01-01

VenueACR North American Advances

ISSN-L0098-9258

Languageen

Citations54

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

openalex_workW2413992245

Links

landingopen

Imported from OpenAlex (CC0) — nothing here is generated.