Improving Intercultural Competence in the Classroom: A Reflective Development Model

Abstract

To meet the increased demand for international business education that prepares college students for studying, living, or working overseas, I propose a four-stage reflective development model to be used in the traditional classroom context to enhance intercultural competence for undergraduate students. I employ the model in a personal development assignment for a course in international management. The model provides a pedagogical approach for motivating students to engage in intercultural interactions, for helping them learn to make sense of their environment, and for advancing their learning about intercultural interactions. Quantitative and qualitative results support the success of the approach.

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