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Effects of shopping centre re-investments and improvements on sales and visit growth
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Effects of shopping centre re-investments and improvements on sales and visit growth (2016)Effects of shopping centre re-investments…The Experience Economy (2012)The Experience EconomySpatial resilience and urban planning: Addressing the interdependence of urban retail areas (2012)Spatial resilience and urban …The evolving concept of retail attractiveness: What makes retail agglomerations attractive when customers shop at them? (2007)The evolving concept of retai…Shopping malls attractiveness: a segmentation approach (2007)Shopping malls attractiveness…The role of anticipated emotion, desire, and intention in the relationship between image and shopping center visits (2006)The role of anticipated emoti…Sources of customer satisfaction with shopping malls: A comparative study of different customer segments (2006)Sources of customer satisfact…Entertainment‐seeking shopping centre patrons: the missing segments (2003)Entertainment‐seeking shoppin…Measuring image: shopping centre case studies (2002)Measuring image: shopping cen…The stability of retail shopping choices over time and across countries (2001)The stability of retail shopp…Image and consumer attraction to intraurban retail areas: An environmental psychology approach (1999)Image and consumer attraction…Excitement at the mall: Determinants and effects on shopping response (1998)Excitement at the mall: Deter…Shopping center image, consideration, and choice: Anchor store contribution (1996)Shopping center image, consid…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…Sources of consumer satisfaction with retail outlets. (1981)Sources of consumer satisfact…Retail Management: A Strategic Approach (1979)Retail Management: A Strategi…Defining and Estimating a Trading Area (1964)Defining and Estimating a Tra…Municipal social entrepreneurship: Retail consolidation in Stockton-on-Tees (North-East England) to maintain place-based shopping center benefits (2025)Municipal social entrepreneur…What makes neighbourhood-level commercial centres attractive for neighbourhood residents? (2024)What makes neighbourhood-leve…Shopping mall detachment: Why do some consumers avoid malls? (2024)Shopping mall detachment: Why…Managing the co-creation of accessible and inclusive family recreation retail encounters: A critical incident analysis (2024)Managing the co-creation of a…Retail rings of influence: Rethinking retail catchment analysis in the light of purchasing power (2023)Retail rings of influence: Re…Omnichannel Changing Hedonic Motivational Behavior? Creating Shopping Experience and Satisfaction Against Consumer Loyalty (2023)Omnichannel Changing Hedonic …The Reconfiguration of Urban Public–Private Spaces in the Mall: False Security, Antidemocratization, and Apoliticalization (2021)The Reconfiguration of Urban …Consumer responses to environmental corporate social responsibility and luxury (2021)Consumer responses to environ…Architectural design and consumer experience: an investigation of shopping malls throughout the design process (2021)Architectural design and cons…Managing transformations in retail agglomerations:Case Itis shopping center (2020)Managing transformations in r…Role of the eco-natural environment as an alternative attractiveness factor in malls (2019)Role of the eco-natural envir…Effects of the biophilic atmosphere on intention to visit: the affective states’ mediating role (2019)Effects of the biophilic atmo…Does culture affect the relationships among utilitarian and non-utilitarian values, satisfaction and loyalty to shopping centres? Evidence from two Maghreb countries (2018)Does culture affect the relat…Image transfer from malls to stores and its influence on shopping values and mall patronage: The role of self-congruity (2017)Image transfer from malls to …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Shopping well-being at the mall: Construct, antecedents, and consequences (2011)Principles and Practice of Structural Equation Modeling (2012)Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis (2018)Retail forecasting: Research and practice (2019)Seeking something different? A model of schema typicality, consumer affect, purchase intentions and perceived shopping value (2001)Advances in Consumer Research (2025)A Paradigm for Developing Better Measures of Marketing Constructs (1979)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Research methods for business: A skill building approach (1993)Enhancing consumer empowerment (2006)The mediating effects of perception and emotion: Digital signage in mall atmospherics (2010)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Marketing management: analysis. planning. implementation and control (2000)\nThe use of partial least squares path modeling in international marketing (2009)A circumplex model of affect. (1980)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes (2006)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Customer Experience Management in Retailing: Understanding the Buying Process (2009)Store atmosphere and purchasing behavior (1994)The shopping mall as consumer habitat (1994)Social interaction, convenience and customer satisfaction: The mediating effect of customer experience (2014)An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context (2016)Escaping the crowd: An experimental study on the impact of a Virtual Reality experience in a shopping mall (2017)An Assessment of the Mall Intercept as a Data Collection Method (1985)A REVIEW OF METHODS FOR MEASURING WILLINGNESS-TO-PAY (2006)Role of electronic trust in online retailing (2007)Space‐Time and Integral Measures of Individual Accessibility: A Comparative Analysis Using a Point‐based Framework (1998)An enhanced two-step floating catchment area (E2SFCA) method for measuring spatial accessibility to primary care physicians (2009)Customer Experience Management in Retailing: An Organizing Framework (2009)The Impact of Empowerment on Customer Contact Employees’ Roles in Service Organizations (2000)Consumer perceptions of Internet retail service quality (2002)Factors influencing consumer perceptions of brand trust online (2004)Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Engagement (2011)
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References

  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 2012The Experience Economy1,886 cited
  • 1964Defining and Estimating a Trading Area1,286 cited
  • 1998Excitement at the mall: Determinants and effects on shopping response1,039 cited
  • 1979Retail Management: A Strategic Approach567 cited
  • 1981Sources of consumer satisfaction with retail outlets.380 cited
  • 1996Shopping center image, consideration, and choice: Anchor store contribution282 cited
  • 2007The evolving concept of retail attractiveness: What makes retail agglomerations attractive when customers shop at them?281 cited
  • 2003Entertainment‐seeking shopping centre patrons: the missing segments256 cited
  • 2007Shopping malls attractiveness: a segmentation approach256 cited
  • 2006Sources of customer satisfaction with shopping malls: A comparative study of different customer segments206 cited
  • 2001The stability of retail shopping choices over time and across countries147 cited
  • 2006The role of anticipated emotion, desire, and intention in the relationship between image and shopping center visits135 cited
  • 2012Spatial resilience and urban planning: Addressing the interdependence of urban retail areas111 cited
  • 1999

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Image and consumer attraction to intraurban retail areas: An environmental psychology approach
108 cited
  • 2002Measuring image: shopping centre case studies104 cited
  • Cited by

    • 2018Does culture affect the relationships among utilitarian and non-utilitarian values, satisfaction and loyalty to shopping centres? Evidence from two Maghreb countries38 cited
    • 2021Consumer responses to environmental corporate social responsibility and luxury38 cited
    • 2017Image transfer from malls to stores and its influence on shopping values and mall patronage: The role of self-congruity33 cited
    • 2019Effects of the biophilic atmosphere on intention to visit: the affective states’ mediating role26 cited
    • 2023Omnichannel Changing Hedonic Motivational Behavior? Creating Shopping Experience and Satisfaction Against Consumer Loyalty23 cited
    • 2021Architectural design and consumer experience: an investigation of shopping malls throughout the design process22 cited
    • 2020Managing transformations in retail agglomerations:Case Itis shopping center19 cited
    • 2024Shopping mall detachment: Why do some consumers avoid malls?15 cited
    • 2023Retail rings of influence: Rethinking retail catchment analysis in the light of purchasing power12 cited
    • 2024What makes neighbourhood-level commercial centres attractive for neighbourhood residents?12 cited
    • 2024Managing the co-creation of accessible and inclusive family recreation retail encounters: A critical incident analysis10 cited
    • 2019Role of the eco-natural environment as an alternative attractiveness factor in malls9 cited
    • 2021The Reconfiguration of Urban Public–Private Spaces in the Mall: False Security, Antidemocratization, and Apoliticalization7 cited
    • 2025Municipal social entrepreneurship: Retail consolidation in Stockton-on-Tees (North-East England) to maintain place-based shopping center benefits2 cited