Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Bus service quality prediction and attribute ranking using probabilistic neural network and adaptive neuro fuzzy inference system

16 references·4 citing·37 second hop

FromToDepth

this work references cited by second hop

References

1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
1990Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions2,908 cited
2010Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement867 cited
2008Public transit user satisfaction: Variability and policy implications528 cited
2013Perceived service quality in bus transit service: A structural equation approach479 cited
2010A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view429 cited
2007Public Transit Planning and Operation: Theory, Modeling and Practice361 cited
2010Modelling user perception of bus transit quality340 cited
2007Public Transit Planning and Operation315 cited
2008A Stated Preference Experiment for Measuring Service Quality in Public Transport271 cited
2011A hybrid approach based on SERVQUAL and fuzzy TOPSIS for evaluating transportation service quality263 cited
2012A classification tree approach to identify key factors of transit service quality193 cited
2003Airline services marketing by domestic and foreign firms: differences from the customers’ viewpoint175 cited
2000Structural Equation Model of Customer Satisfaction for the New York City Subway System

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

94 cited

2005Consumer Choice Prediction: Artificial Neural Networks versus Logistic Models67 cited

2006Development of Transport Mode Choice Model by Using Adaptive Neuro-Fuzzy Inference System47 cited

Cited by

2019Modeling passengers’ perceptions of intercity train service quality for regular and special days12 cited
2022Kentiçi Toplu Taşıma Sistemlerinde Performansa Dayalı Ödeme Modelinin Geliştirilmesi4 cited
2021A Review of Methodological Approaches and Modeling Techniques in Service Quality Evaluation of Surface Transportation during the Last Decade3 cited
2018Examining failure rate dynamics to estimate capacity of bus rapid transit system corridor3 cited