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Managing in the Information Economy
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Managing in the Information Economy (2007)Managing in the Information EconomyInformation Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services (2014)Information Service Blueprint…Cost escalation in information technology outsourcing: A moderated mediation study (2013)Cost escalation in informatio…A process model of product service supply chains (2013)A process model of product se…The mediating role of psychological contract breach in IS outsourcing: inter-firm governance perspective (2012)The mediating role of psychol…The Global Information Economy and Service Industrialization: The UCLA BIT Project (2012)The Global Information Econom…Intercultural Communication Training in IT Outsourcing Companies in India: A Case Study (2012)Intercultural Communication T…Seven Contexts for Service System Design (2010)Seven Contexts for Service Sy…Analysis and Improvement of Information‐Intensive Services: Evidence from Insurance Claims Handling Operations (2010)Analysis and Improvement of I…Contractual Provisions to Mitigate Holdup: Evidence from Information Technology Outsourcing (2009)Contractual Provisions to Mit…Analyse informeller Kommunikationsnetzwerke am Beispiel einer Fallstudie (2008)Analyse informeller Kommunika…Operations management in the information economy: Information products, processes, and chains (2006)Operations management in the …A Coefficient of Agreement for Nominal Scales (1960)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Differences between Clients’ and Vendors’ Perceptions of IT Outsourcing Risks: Project Partnering as the Mitigation Approach (2015)Risk assessment of outsourcing e-procurement services: integrating SWOT analysis with a modified ANP-based fuzzy inference system (2016)A model for selecting IT outsourcing strategy: the case of e-banking channels (2018)The Production and Distribution of Knowledge in the United States (1964)MACROECONOMICS OF UNBALANCED GROWTH: THE ANATOMY OF THE URBAN CRISES (1967)Macroeconomics of Unbalanced Growth: The Anatomy of Urban Crisis (1997)Evolution of the field of operations management (2007)Using data to advance service: managerial issues and theoretical implications from action research (2017)Artificial Intelligence as a Service, Economic Growth, and Well-Being (2022)Culture's Consequences: International Differences in Work-Related Values (1981)Modernity at Large: Cultural Dimensions of Globalization. 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Cited by

  • 2006Operations management in the information economy: Information products, processes, and chains155 cited
  • 2009Contractual Provisions to Mitigate Holdup: Evidence from Information Technology Outsourcing119 cited
  • 2010Seven Contexts for Service System Design96 cited
  • 2014Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services40 cited
  • 2012The mediating role of psychological contract breach in IS outsourcing: inter-firm governance perspective34 cited
  • 2013A process model of product service supply chains30 cited
  • 2013Cost escalation in information technology outsourcing: A moderated mediation study27 cited
  • 2010Analysis and Improvement of Information‐Intensive Services: Evidence from Insurance Claims Handling Operations24 cited
  • 2008Analyse informeller Kommunikationsnetzwerke am Beispiel einer Fallstudie13 cited
  • 2012Intercultural Communication Training in IT Outsourcing Companies in India: A Case Study8 cited
  • 2012The Global Information Economy and Service Industrialization: The UCLA BIT Project7 cited

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