How Does Culture Matter?

Mary E. Zellmer-Bruhn · Cristina B. Gibson

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Team Dynamics and Performance International Student and Expatriate Challenges Global and Cross-Cultural Management

Abstract

This chapter reviews the literature regarding intercultural interactions, identifying two different perspectives on how culture matters in groups, and delineating boundary conditions in prior theories and research. As a means of pushing theory development in this domain, it is proposed that the concept of ‘Intercultural Interaction Spaces’ helps to address limitations of prior research, which rarely focuses on the context of intercultural interaction. The perspective presented in this chapter recognizes that many modern intercultural work interactions are not in formal meetings, but rather are horizontal, unstructured, temporary, and sporadic, and that they often occur in distributed teams enabled by technology.

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