Article2005

Improving ERP Requirement Specification Process of SMEs with a Customer-Centered Analysis Method

18 citations0/0 files stored

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

ERP Systems Implementation and Impact Software Engineering Techniques and Practices Business Process Modeling and Analysis

Abstract

Nowadays enterprise resource planning (ERP) systems are mostly ready-made software packages, which raises the importance of the ERP system selection. For SMEs a good fit between company business processes and ERP system functionality is a top priority in ERP selection. However, SME companies’ resources are limited and quite often their experience and knowledge of ERP systems is inadequate. Current models of software requirement specification are too expensive and cumbersome for SMEs. Typically, these models are targeted at supporting the implementation process after the software selection. In this study we first present the characteristics of SMEs’ ERP projects and through case studies discuss how they could be evolved more effectively. We then propose a new advanced method for SMEs’ ERP requirement specification that includes operational, contextual and risk analysis. Together these analyses provide a complete in-depth description of company business process development, specify the requirements for the new ERP system, and identify the restrictions and risks related to the ERP project. The results of a case study in which the method has been applied, support further development towards a holistic and multidisciplinary approach in the ERP requirements specification process of SMEs.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 18 citations exist upstream.

References

2002Enterprise resource planning: Implementation procedures and critical success factors 1984Manufacturing Planning and Control Systems 2005Factors affecting ERP system adoption 2002An investigation of critical management issues in ERP implementation: emperical evidence from Canadian organizations n.d.ERP ADOPTION BY EUROPEAN MIDSIZE COMPANIES 2002Enterprise resource planning survey of Swedish manufacturing firms 2001ERP selection process in midsize and large organizations 2003ERP modeling: a comprehensive approach

Cited by

2019Hidden fuzzy information: Requirement specification and measurement of project provider performance using the best worst method 2012Information gathering during enterprise system selection: insight from practice 2006Risks and Risk Management in ERP Project - Cases in SME Context.2013An Effective Model for Evaluating Organizational Risk and Cost in ERP Implementation by SME

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.