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Hospitality services management · Study

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ChapterHospitality services management

Conrad Lashley2000

Chapter2000

Hospitality services management

16 citations·0/0 files stored·Elsevier eBooks

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Hospitality and Tourism Education Diverse Aspects of Tourism Research Customer Service Quality and Loyalty

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1990Hospitality in Early Modern England

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2010How much does labour turnover cost?2009The challenges of sharing: brands as club goods 2007The internationalization of hospitality firms: factors influencing a franchise decision‐making process 2002Employee induction in licensed retail organisations 2013Managing the tyranny of relevance: linking with industry – but not too much!2011University challenge: sharing some experiences of engaging with industry 2004Those who serve drinks: a study of barstaff 2010Personal attributes associated with successful management in the hospitality industry - a pilot study in licensed retail operations

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2007From Service to Experience: Understanding and Defining the Hospitality Businessarticle · 1 shared reference 2011Theorizing hospitalityarticle · 1 shared reference 1999Towards a definitive view of the nature of hospitality and hospitality managementarticle · 1 shared reference 2015Monetizing Network Hospitalityother · 1 shared reference 2012The return to hospitalityarticle · 1 shared reference 2008Studying Hospitality: Insights from Social Sciences1article · 1 shared reference

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Year2000

Typechapter

Published2000-01-01

VenueElsevier eBooks

Languageen

Citations16

Files0 public / 0

ShelfHospitality and Tourism Education

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doi10.1016/b978-0-7506-4616-1.50005-1

openalex_workW2491578611

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