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Hospitality services management
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Hospitality services management (2000)Hospitality services managementHospitality in Early Modern England (1990)Hospitality in Early Modern E…Managing the tyranny of relevance: linking with industry – but not too much! (2013)Managing the tyranny of relev…University challenge: sharing some experiences of engaging with industry (2011)University challenge: sharing…Personal attributes associated with successful management in the hospitality industry - a pilot study in licensed retail operations (2010)Personal attributes associate…How much does labour turnover cost? (2010)How much does labour turnover…The challenges of sharing: brands as club goods (2009)The challenges of sharing: br…The internationalization of hospitality firms: factors influencing a franchise decision‐making process (2007)The internationalization of h…Those who serve drinks: a study of barstaff (2004)Those who serve drinks: a stu…Employee induction in licensed retail organisations (2002)Employee induction in license…Stressful life events, personality, and health: An inquiry into hardiness. (1979)The Competent Manager: A Model for Effective Performance (1982)Emotional Intelligence: Why It Can Matter More Than IQ (1995)Part‐time student labour: strategic choice or pragmatic response? (1996)Putting the Balanced Scorecard to Work (1998)Attitudes towards training in UK licensed retail: an exploratory case study (2002)Managing human capital in a privately owned public hotel chain (2005)Jazz musicians: creating service experience in live performance (2008)A systematic review of consumer satisfaction studies in hospitality journals: conceptual development, research approaches and future prospects (2018)Education for hospitality (2001)Education and talent management: implications for the hospitality industry (2008)Student part‐time employment (2009)Impact of Industry Guest Speakers on Business Students' Perceptions of Employability Skills Development (2013)Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the Industry (2014)Core Personnel and Development (2000)Hospitality Retail Management: A Unit Manager's Guide (2009)Effects of Poor Training and Development on the Work Performance of the Fast Food Employees in Cape Town (2013)Human Resource Management in the Hospitality Industry (2019)Job characteristics and staying engaged in work of nurses: Empirical evidence from Malaysia (2019)Assessing perceived job quality among seasonal tourism workers: The case of Rimini, Italy (2020)Case Study Research: Design and Methods (1984)The Economic Institutions of Capitalism (1987)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Types of agglomeration effects and location choices of international hotels in an emerging market (2019)Intermediate linkages in the relationship between job satisfaction and employee turnover. (1977)Linking Competitive Strategies with Human Resource Management Practices (1987)The effects of work overload and work‐family conflict on job embeddedness and job performance (2013)Strategic human resource management (2015)The impact of social media reviews on restaurant performance: The moderating role of excellence certificate (2016)Challenges and Strategies for Employee Retention in the Hospitality Industry: A Review (2022)The Reflective Practitioner: How Professionals Think in Action (1985)The Family Business (1998)The philosophic practitioner (2002)How satisfying is real work? An analysis of student feedback on applied learning in a hospitality degree (2017)A freegan pop-up café: Embedding critical hospitalities into the curriculum (2020)Exploring critical conceptual space in hospitality higher education (2021)Qualitative research and evaluation methods (1980)Governing the Commons (1990)Traditional Foods, Territorial Boundaries and the TRIPS Agreement: The Case of the Melton Mowbray Pork Pie (2013)Investigating the Role of Entrepreneurial Leadership and Social Capital in SME Competitiveness in the Food and Drink Industry (2014)Leveraging the Country-of-Origin Image by managing it at different levels (2019)Towards a definitive view of the nature of hospitality and hospitality management (1999)From Service to Experience: Understanding and Defining the Hospitality Business (2007)Theorizing hospitality (2011)
this work references cited by second hop

References

  • 1990Hospitality in Early Modern England358 cited

Cited by

  • 2010How much does labour turnover cost?256 cited
  • 2009The challenges of sharing: brands as club goods39 cited
  • 2007The internationalization of hospitality firms: factors influencing a franchise decision‐making process38 cited
  • 2002Employee induction in licensed retail organisations34 cited
  • 2013Managing the tyranny of relevance: linking with industry – but not too much!16 cited
  • 2011University challenge: sharing some experiences of engaging with industry16 cited
  • 2004Those who serve drinks: a study of barstaff7 cited
  • 2010Personal attributes associated with successful management in the hospitality industry - a pilot study in licensed retail operations1 cited

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