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Trust in Organizations: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls

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2000Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust.1,849 cited
1998Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior1,653 cited
2003On-line trust: concepts, evolving themes, a model1,200 cited
2000A Multidisciplinary Analysis of the Nature, Meaning, and Measurement of Trust991 cited
2002Behavioral Integrity: The Perceived Alignment Between Managers' Words and Deeds as a Research Focus922 cited
2003Nurturing Collaborative Relations843 cited
2004TOO MUCH OF A GOOD THING? NEGATIVE EFFECTS OF HIGH TRUST AND INDIVIDUAL AUTONOMY IN SELF-MANAGING TEAMS.783 cited
1998Straining for Shared Meaning in Organization Science: Problems of Trust and Distrust758 cited

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2001

In Whom we Trust: Group Membership as an Affective Context for Trust Development

714 cited

1999Consumers' Trust in a Brand and the Link to Brand Loyalty679 cited

2006The Impact of Organizational Context and Information Technology on Employee Knowledge‐Sharing Capabilities674 cited