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I love to hate you: Loyalty for disliked brands and the role of nostalgia
16 references·10 citing·38 second hop
I love to hate you: Loyalty for disliked brands and the role of nostalgia (2015)I love to hate you: Loyalty for disliked …Advances in Consumer Research (2025)Advances in Consumer ResearchUnderstanding Reliability and Validity in Qualitative Research (2015)Understanding Reliability and…Doing Qualitative Research (2010)Doing Qualitative ResearchBasics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory (2010)Basics of Qualitative Researc…Strategies for ensuring trustworthiness in qualitative research projects (2004)Strategies for ensuring trust…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Basics of qualitative researc…InterViews: An introduction to qualitative research interviewing (1997)InterViews: An introduction t…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Sampling for qualitative research (1996)Sampling for qualitative rese…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Possessions and the Extended Self (1988)Possessions and the Extended …Psychology of intergroup relations (1986)Psychology of intergroup rela…The phenomenon of brand hate: a systematic literature review (2024)The phenomenon of brand hate:…Don’t make me hate you, my love! Perceived brand betrayal and the love-becomes-hate phenomenon (2024)Don’t make me hate you, my lo…You fooled me, so I’ll tell you about myself! personnel-related brand betrayal experiences and disclosure of personal information (2023)You fooled me, so I’ll tell y…Social media activism for resurrecting deleted brands: the role of consumers’ psychological reactance (2023)Social media activism for res…Measuring brand hate in a cross-cultural context: Emic and Etic scale development and validation (2022)Measuring brand hate in a cro…Redefining brand hijacking from a non-collaborative brand co-creation perspective (2021)Redefining brand hijacking fr…Brand Love and Brand Hate: Integrating Emotions into Brand-Related Experiences and Loyalty (2021)Brand Love and Brand Hate: In…Anti‐consumption in the context of brand relationships (2021)Anti‐consumption in the conte…Motivational drivers of Chinese consumers’ brand avoidance behaviours: a perspective of sportswear (2020)Motivational drivers of Chine…Antecedents and consequences of brand loyalty (2017)Antecedents and consequences …Case Study Research: Design and Methods (1984)Qualitative evaluation and research methods (1990)Qualitative Data Analysis: An Expanded Sourcebook (1994)Systematic methodological review: developing a framework for a qualitative semi‐structured interview guide (2016)Semistructured interviewing in primary care research: a balance of relationship and rigour (2019)Purposive sampling: complex or simple? 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References

  • 1998Basics of qualitative research : techniques and procedures for developing grounded theory38,622 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1986Psychology of intergroup relations10,626 cited
  • 2004Strategies for ensuring trustworthiness in qualitative research projects9,718 cited
  • 1988Possessions and the Extended Self9,050 cited
  • 2010Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory8,310 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1997InterViews: An introduction to qualitative research interviewing7,238 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2015Understanding Reliability and Validity in Qualitative Research5,158 cited
  • 1996Sampling for qualitative research4,289 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited

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2010
Doing Qualitative Research
4,178 cited

Cited by

  • 2022Measuring brand hate in a cross-cultural context: Emic and Etic scale development and validation33 cited
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  • 2024Don’t make me hate you, my love! Perceived brand betrayal and the love-becomes-hate phenomenon29 cited
  • 2021Redefining brand hijacking from a non-collaborative brand co-creation perspective23 cited
  • 2017Antecedents and consequences of brand loyalty16 cited
  • 2020Motivational drivers of Chinese consumers’ brand avoidance behaviours: a perspective of sportswear13 cited
  • 2023You fooled me, so I’ll tell you about myself! personnel-related brand betrayal experiences and disclosure of personal information12 cited
  • 2021Brand Love and Brand Hate: Integrating Emotions into Brand-Related Experiences and Loyalty12 cited
  • 2021Anti‐consumption in the context of brand relationships11 cited
  • 2023Social media activism for resurrecting deleted brands: the role of consumers’ psychological reactance11 cited