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Cited by

• 2005Governance, risk and dataveillance in the war on terror273 cited
• 2009Knowledge management and franchise systems141 cited
• 2005Knowledge integration and innovation: Securing new product advantage in high technology industry140 cited
• 2009Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing124 cited
• 1997Organizing for innovation105 cited
• 2003The semiconductor silicon industry roadmap: Epochs driven by the dynamics between disruptive technologies and core competencies97 cited
• 2008Organisational innovation as part of knowledge management78 cited
• 1999Research Note: The Creation of Capabilities in New Ventures—A Longitudinal Study76 cited
• 2002Knowledge management in practice68 cited
• 1996Revolution in purchasing65 cited
• 2008Delivering ‘effortless experience’ across borders: Managing internal consistency in professional service firms65 cited
• 2001Externalization of the core: antecedents of collaborative relationships with suppliers56 cited
• 1995The Role of Risk and Return in Information Technology Outsourcing Decisions55 cited
• 2001Benchmarking and the role of organizational learning in developing competitive advantage