Tools of Academic Library Assessment: the User Survey

Anne Liebst · David Feinmark

14 citations0/0 files storedJournal of Library Administration

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Library Science and Information Literacy Library Science and Information Web and Library Services

Abstract

Academic libraries are taking a closer look at how well they are serving the needs of their users. As a result assessment activities become more important. In this column, the authors will focus on and describe one major tool of assessment—the user survey.

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2010The value of academic Libraries: A comprehensive research review and report 1996Service quality in academic libraries 2001Assessing User Needs, Satisfaction, and Library Performance at the University of Washington Libraries.1996Service quality in academic libraries 2006USER SURVEYS IN ACADEMIC LIBRARIES 1998Using assessment criteria to determine library quality

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2019Revision of an academic library user experience survey 2020University Students’ Changing Library Needs and Use: A Comparison of 2016 and 2018 Student Surveys 2020Understanding Library Users via Surveys and Other Methods—Best Practices for Evidence-Based Library Development 2023Assessing user satisfaction determinants for ideal interior programming in public libraries of Dubai 2018Baseline Assessment: Understanding WISE Freshman Students’ Information Literacy Skills in a One-shot Library Session 2021Contemporary academic library users in Kenya: their needs and preferences in access and use of information resources 2023The Reflexive Library Leader: Developing Academic Library Leaders to Meet Modern Library Needs

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