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A novel decision support model for satisfactory restaurants utilizing social information: A case study of TripAdvisor.com
11 references·16 citing·54 second hopsampled
A novel decision support model for satisfactory restaurants utilizing social information: A case study of TripAdvisor.com (2016)A novel decision support model for satisf…Hospitality and Tourism Online Reviews: Recent Trends and Future Directions (2015)Hospitality and Tourism Onlin…Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics (2015)Analysis of the perceived val…Multiple attribute decision-making method based on single-valued neutrosophic normalized weighted Bonferroni mean (2014)Multiple attribute decision-m…Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior (2013)Online travel reviews as pers…Intuitionistic Fuzzy Bonferroni Means (2010)Intuitionistic Fuzzy Bonferro…Role of social media in online travel information search (2009)Role of social media in onlin…On generalized Bonferroni mean operators for multi-criteria aggregation (2009)On generalized Bonferroni mea…Use and Impact of Online Travel Reviews (2008)Use and Impact of Online Trav…Using fuzzy number for measuring quality of service in the hotel industry (2006)Using fuzzy number for measur…Interval Neutrosophic Sets and Logic: Theory and Applications in Computing (2005)Interval Neutrosophic Sets an…The Relative Importance of Food, Atmosphere, and Fairness of Wait (2004)The Relative Importance of Fo…The differences in hotel selection among various types of travellers: A comparative analysis with a useful bounded rationality behavioural decision support model (2019)The differences in hotel sele…Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels (2019)Revealing customers’ satisfac…Co-creating social media agility to build strong customer-firm relationships (2019)Co-creating social media agil…A Linguistic Intuitionistic Cloud Decision Support Model with Sentiment Analysis for Product Selection in E-commerce (2019)A Linguistic Intuitionistic C…A Hybrid Method with TOPSIS and Machine Learning Techniques for Sustainable Development of Green Hotels Considering Online Reviews (2019)A Hybrid Method with TOPSIS a…Progress in information technology and tourism management: 30 years on and 20 years after the internet - Revisiting Buhalis & Law's landmark study about eTourism (2018)Progress in information techn…New doctors ranking system based on VIKOR method (2018)New doctors ranking system ba…A Multicriteria Group Decision-Making Method Based on the Normal Cloud Model With Zadeh's Z -Numbers (2018)A Multicriteria Group Decisio…A Fuzzy Decision Support Model With Sentiment Analysis for Items Comparison in e-Commerce: The Case Study of http://PConline.com (2018)A Fuzzy Decision Support Mode…A Compromise-Typed Variable Weight Decision Method for Hybrid Multiattribute Decision Making (2018)A Compromise-Typed Variable W…Sustainable market valuation of buildings by the single-valued neutrosophic MAMVA method (2017)Sustainable market valuation …Fuzzy decision-making framework for treatment selection based on the combined QUALIFLEX–TODIM method (2017)Fuzzy decision-making framewo…A multi-criteria decision-making method based on single-valued trapezoidal neutrosophic preference relations with complete weight information (2017)A multi-criteria decision-mak…Simplified neutrosophic linguistic normalized weighted bonferroni mean operator and its application to multi-criteria decision-making problems (2016)Simplified neutrosophic lingu…Multi-criteria group decision-making method based on interdependent inputs of single-valued trapezoidal neutrosophic information (2016)Multi-criteria group decision…Frank prioritized Bonferroni mean operator with single-valued neutrosophic sets and its application in selecting third-party logistics providers (2016)Frank prioritized Bonferroni …Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Understanding the determinants of online review helpfulness: A meta-analytic investigation (2017)Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services (2018)Predicting overall customer satisfaction: Big data evidence from hotel online textual reviews (2018)Social Ties and Word-of-Mouth Referral Behavior (1987)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings (2010)E-WOM and Accommodation (2013)What do we know about social media in tourism? A review (2014)Social Choice and Individual Values. (1951)Social Choice and Individual Values (1952)On ordered weighted averaging aggregation operators in multicriteria decisionmaking (1988)Generalized Bonferroni mean operators in multi-criteria aggregation (2010)Uncertain linguistic Bonferroni mean operators and their application to multiple attribute decision making (2012)Possibility Distribution-Based Approach for MAGDM With Hesitant Fuzzy Linguistic Information (2015)Content Analysis: An Introduction to its Methodology. (1984)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)The impact of online reviews on hotel booking intentions and perception of trust (2011)Social Media in Tourism and Hospitality: A Literature Review (2013)Motivations for sharing tourism experiences through social media (2014)Content Analysis: An Introduction to Its Methodology (2019)Intuitionistic fuzzy sets (1986)Intuitionistic Fuzzy Aggregation Operators (2007)Hesitant fuzzy prioritized operators and their application to multiple attribute decision making (2012)Intuitionistic Fuzzy Information Aggregation Using Einstein Operations (2012)A Novel Approach Based on Similarity Measure for Pythagorean Fuzzy Multiple Criteria Group Decision Making (2015)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth (2008)New or repeat customers: How does physical environment influence their restaurant experience? (2011)Loyalty toward online food delivery service: the role of e-service quality and food quality (2018)Fuzzy sets (1965)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Fuzzy sets (1996)A new TOPSIS-based multi-criteria approach to personnel selection (2009)A fuzzy multi-criteria decision making model for supplier selection (2011)Survey on fuzzy TOPSIS state-of-the-art between 2007 and 2017 (2018)Users of the world, unite! The challenges and opportunities of Social Media (2009)Effects of user-provided photos on hotel review helpfulness: An analytical approach with deep leaning (2017)Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation (2019)Vague sets (1993)Similarity measures between interval neutrosophic sets and their applications in multicriteria decision-making (2014)Simplified neutrosophic sets and their applications in multi-criteria group decision-making problems (2015)Fuzzy TOPSIS: A General View (2016)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)Nature and Operation of Attitudes (2001)Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern (2015)The influence of online reviews to online hotel booking intentions (2015)A review of experiments in tourism and hospitality (2020)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2009Role of social media in online travel information search3,288 cited
  • 2008Use and Impact of Online Travel Reviews1,141 cited
  • 2015Hospitality and Tourism Online Reviews: Recent Trends and Future Directions641 cited
  • 2015Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics609 cited
  • 2004The Relative Importance of Food, Atmosphere, and Fairness of Wait564 cited
  • 2013Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior528 cited
  • 2010Intuitionistic Fuzzy Bonferroni Means444 cited
  • 2005Interval Neutrosophic Sets and Logic: Theory and Applications in Computing444 cited
  • 2006Using fuzzy number for measuring quality of service in the hotel industry375 cited
  • 2009On generalized Bonferroni mean operators for multi-criteria aggregation354 cited
  • 2014Multiple attribute decision-making method based on single-valued neutrosophic normalized weighted Bonferroni mean306 cited

Cited by

  • 2018Progress in information technology and tourism management: 30 years on and 20 years after the internet - Revisiting Buhalis & Law's landmark study about eTourism320 cited
  • 2019Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels254 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2019The differences in hotel selection among various types of travellers: A comparative analysis with a useful bounded rationality behavioural decision support model202 cited
  • 2019Co-creating social media agility to build strong customer-firm relationships162 cited
  • 2018A Multicriteria Group Decision-Making Method Based on the Normal Cloud Model With Zadeh's Z -Numbers154 cited
  • 2018A Compromise-Typed Variable Weight Decision Method for Hybrid Multiattribute Decision Making152 cited
  • 2018New doctors ranking system based on VIKOR method113 cited
  • 2016Frank prioritized Bonferroni mean operator with single-valued neutrosophic sets and its application in selecting third-party logistics providers111 cited
  • 2018A Fuzzy Decision Support Model With Sentiment Analysis for Items Comparison in e-Commerce: The Case Study of http://PConline.com110 cited
  • 2019A Linguistic Intuitionistic Cloud Decision Support Model with Sentiment Analysis for Product Selection in E-commerce109 cited
  • 2017A multi-criteria decision-making method based on single-valued trapezoidal neutrosophic preference relations with complete weight information87 cited
  • 2017Sustainable market valuation of buildings by the single-valued neutrosophic MAMVA method79 cited
  • 2016Multi-criteria group decision-making method based on interdependent inputs of single-valued trapezoidal neutrosophic information77 cited
  • 2019A Hybrid Method with TOPSIS and Machine Learning Techniques for Sustainable Development of Green Hotels Considering Online Reviews77 cited
  • 2017Fuzzy decision-making framework for treatment selection based on the combined QUALIFLEX–TODIM method72 cited
  • 2016Simplified neutrosophic linguistic normalized weighted bonferroni mean operator and its application to multi-criteria decision-making problems66 cited