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Articulating the service concept in professional service firms
16 references·0 citing·46 second hop
Articulating the service concept in professional service firms (2017)Articulating the service concept in profe…Distinction: A Social Critique of the Judgement of Taste* (2018)Distinction: A Social Critiqu…Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Process Studies of Change in …WHAT IS A PROFESSIONAL SERVICE FIRM? TOWARD A THEORY AND TAXONOMY OF KNOWLEDGE-INTENSIVE FIRMS. (2010)WHAT IS A PROFESSIONAL SERVIC…Unbundling the Structure of Inertia: Resource Versus Routine Rigidity (2005)Unbundling the Structure of I…Paradigmatic Controversies, Contradictions, and Emerging Confluences. (2005)Paradigmatic Controversies, C…The service concept: the missing link in service design research? (2002)The service concept: the miss…Systematic combining: an abductive approach to case research (2002)Systematic combining: an abdu…Storytelling in organizations : facts, fictions, and fantasies (2000)Storytelling in organizations…Performance Measurement and Control Systems for Implementing Strategy (1999)Performance Measurement and C…Building Process Theory with Narrative: From Description to Explanation (1999)Building Process Theory with …The Knowledge-creating company: How Japanese companies create the dynamics of innovation (1997)The Knowledge-creating compan…Explaining Development and Change in Organizations (1995)Explaining Development and Ch…LEARNING BY KNOWLEDGE‐INTENSIVE FIRMS* (1992)LEARNING BY KNOWLEDGE‐INTENSI…Better Stories, Not Better Constructs, to Generate Better Theory: A Rejoinder to Eisenhardt (1991)Better Stories, Not Better Co…Better Stories, Not Better Constructs, To Generate Better Theory: A Rejoinder to Eisenhardt (1991)Better Stories, Not Better Co…Industry and Labour (1977)Industry and Labour“Sticky Information” and the Locus of Problem Solving: Implications for Innovation (1994)Knowledge Management: An Organizational Capabilities Perspective (2001)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Theory Building From Cases: Opportunities And Challenges (2007)Leadership theory and research in the new millennium: Current theoretical trends and changing perspectives (2013)Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams (2017)Quo Vadis, Dynamic Capabilities? A Content-Analytic Review of the Current State of Knowledge and Recommendations for Future Research (2018)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Using case methods in the study of contemporary business networks (2004)Critical realism in case study research (2009)Research Methods in Business Studies (2020)The social psychology of organizing (1969)The Social Psychology of Organizations. (1979)Sensemaking in Organizations (1996)The significance of task significance: Job performance effects, relational mechanisms, and boundary conditions. (2008)Knowledge Collaboration in Online Communities (2011)Social innovation: Moving the field forward. A conceptual framework (2013)Dynamic capabilities and strategic management (1997)Technological capability, strategic flexibility, and product innovation (2009)Firm's resilience to supply chain disruptions: Scale development and empirical examination (2014)The Social Construction of Reality (1967)Capitalism, Socialism and Democracy (1997)ORGANIZATIONAL CHANGE AND DEVELOPMENT (1999)Strategies for Theorizing from Process Data (1999)A Multi‐Dimensional Framework of Organizational Innovation: A Systematic Review of the Literature (2009)Handbook of Industrial and Organizational Psychology. (1977)An Evolutionary Theory of Economic Change. (1983)Perspective Making and Perspective Taking in Communities of Knowing (1995)Strategy and Structure (1997)“It is what one does”: why people participate and help others in electronic communities of practice (2000)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)The Structure of Scientific Revolutions (1963)Sociological Paradigms and Organizational Analysis. (1983)Organizational culture and leadership (1993)Case study research: a multi‐faceted research approach for IS (1996)Analyzing Qualitative Data (2002)EDITOR'S COMMENTS: CONSTRUCT CLARITY IN THEORIES OF MANAGEMENT AND ORGANIZATION. (2010)Talking science: language, learning, and values (1991)What Is Agency? (1998)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Toward a Definition of Mixed Methods Research (2007)Qualitative Quality: Eight “Big-Tent” Criteria for Excellent Qualitative Research (2010)
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References

  • 2018Distinction: A Social Critique of the Judgement of Taste*20,290 cited
  • 1997The Knowledge-creating company: How Japanese companies create the dynamics of innovation13,156 cited
  • 2005Paradigmatic Controversies, Contradictions, and Emerging Confluences.6,720 cited
  • 2002Systematic combining: an abductive approach to case research4,931 cited
  • 1995Explaining Development and Change in Organizations3,759 cited
  • 2013Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow2,314 cited
  • 1992LEARNING BY KNOWLEDGE‐INTENSIVE FIRMS*1,441 cited
  • 1991Better Stories, Not Better Constructs, to Generate Better Theory: A Rejoinder to Eisenhardt1,394 cited
  • 2005Unbundling the Structure of Inertia: Resource Versus Routine Rigidity1,372 cited
  • 1999Building Process Theory with Narrative: From Description to Explanation1,310 cited
  • 1991Better Stories, Not Better Constructs, To Generate Better Theory: A Rejoinder to Eisenhardt1,135 cited
  • 2010WHAT IS A PROFESSIONAL SERVICE FIRM? TOWARD A THEORY AND TAXONOMY OF KNOWLEDGE-INTENSIVE FIRMS.1,079 cited
  • 1999Performance Measurement and Control Systems for Implementing Strategy1,030 cited
  • 1977Industry and Labour814 cited
  • 2002

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The service concept: the missing link in service design research?
766 cited
  • 2000Storytelling in organizations : facts, fictions, and fantasies760 cited
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