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Smart Service Engineering
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Smart Service Engineering (2016)Smart Service EngineeringDigitale Plattformstrategien für hybride Wertschöpfungssysteme: Exploration und Wirkungsanalyse im Maschinen- und Anlagenbau (2019)Digitale Plattformstrategien …Towards Managing Smart Service Innovation: A Literature Review (2018)Towards Managing Smart Servic…An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Management (2018)An Approach for Customer-Cent…Digitale Plattformstrategien als Treiber der Dienstleistungsflexibilisierung im Maschinen- und Anlagenbau (2017)Digitale Plattformstrategien …Co-creation experiences: The next practice in value creation (2004)Service Architecture and Modularity* (2009)The servitization of manufacturing (2009)Evolving to a New Dominant Logic for Marketing (2003)Organizing for Innovation in the Digitized World (2012)How Smart, Connected Products Are Transforming Competition (2014)Smart services as scenarios for digital transformation (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Service-dominant logic: continuing the evolution (2007)Design for variety: developing standardized and modularized product platform architectures (2002)A manufacturer becoming service provider – challenges and a paradox (2005)The service system is the basic abstraction of service science (2009)
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  • 2018Towards Managing Smart Service Innovation: A Literature Review10 cited
  • 2017Digitale Plattformstrategien als Treiber der Dienstleistungsflexibilisierung im Maschinen- und Anlagenbau9 cited
  • 2018An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Management7 cited
  • 2019Digitale Plattformstrategien für hybride Wertschöpfungssysteme: Exploration und Wirkungsanalyse im Maschinen- und Anlagenbau6 cited

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