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An Examination of Consumer–Company Identification as a Key Predictor of Consumer Responses in Corporate Crisis
16 references·1 citing·43 second hop
An Examination of Consumer–Company Identification as a Key Predictor of Consumer Responses in Corporate Crisis (2016)An Examination of Consumer–Company Identi…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Organizational identification: A meta-analysis (2004)Organizational identification…Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives (2004)Doing Better at Doing Good: W…Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Alumni and their alma mater: …Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)Effects of Word-of-Mouth and …The case for motivated reasoning. (1990)The case for motivated reason…Social Identity Theory and the Organization (1989)Social Identity Theory and th…Social Identity Theory and the Organization (1989)Social Identity Theory and th…Rediscovering the Social Group: A Self‐Categorization Theory (1987)Rediscovering the Social Grou…Psychology of intergroup relations (1986)Psychology of intergroup rela…An attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…Self-serving biases in the attribution of causality: Fact or fiction? (1975)Self-serving biases in the at…The psychology of interpersonal relations. (1958)The psychology of interperson…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…How do racial minority consumers process a model race cue in CSR advertising? A comparison of Asian and White Americans (2017)How do racial minority consum…Generalized expectancies for internal versus external control of reinforcement. (1966)Psychological stress and the coping process (1966)Learned helplessness in humans: Critique and reformulation. (1978)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)The Social Psychology of Organizations. (1979)Leadership and Performance beyond Expectations (1987)Organizational Images and Member Identification (1994)TOWARD A STEWARDSHIP THEORY OF MANAGEMENT (1997)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)The Social Identity Theory of Intergroup Behavior (2004)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)A Theory of Social Comparison Processes (1954)The Presentation of Self in Everyday Life. (1956)Emotional Labor in Service Roles: The Influence of Identity (1993)Social Identity and Self-Categorization Processes in Organizational Contexts (2000)On the meaning of work: A theoretical integration and review (2010)The Presentation of Self in Everyday Life (2023)The Handbook of Social Psychology (1969)Judgment under Uncertainty: Heuristics and Biases (1975)Confirmation Bias: A Ubiquitous Phenomenon in Many Guises (1998)Well-being : the foundations of hedonic psychology (1999)False-Positive Psychology (2011)A Theory of Cognitive Dissonance (2017)The Social Self: On Being the Same and Different at the Same Time (1991)A Relational Model of Authority in Groups (1992)A Decade of System Justification Theory: Accumulated Evidence of Conscious and Unconscious Bolstering of the Status Quo (2004)An Organizing Framework for Collective Identity: Articulation and Significance of Multidimensionality. (2004)Social Identity Theory and Self‐categorization Theory: A Historical Review (2008)Inclusion and Diversity in Work Groups: A Review and Model for Future Research (2010)From Intentions to Actions: A Theory of Planned Behavior (1985)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Inequity In Social Exchange (1965)Managing Legitimacy: Strategic and Institutional Approaches (1995)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)
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2,135 cited
  • 2004Organizational identification: A meta-analysis1,807 cited
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    • 2017How do racial minority consumers process a model race cue in CSR advertising? A comparison of Asian and White Americans13 cited