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Determinants of repurchase intentions of real estate agent services: Direct and indirect effects of perceived ethicality
16 references·0 citing·52 second hop
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References

  • 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language7,691 cited
  • 2002A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition.7,356 cited
  • 2007The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs3,094 cited
  • 1995Customer Switching Behavior in Service Industries: An Exploratory Study2,903 cited
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  • 2004Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis1,512 cited
  • 2000Maximum Likelihood Estimation of Latent Interaction Effects with the LMS Method1,419 cited
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  • 1998On the Dominance of Moral Categories in Impression Formation757 cited
  • 2000Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy712 cited
  • 2011The dynamics of warmth and competence judgments, and their outcomes in organizations693 cited
  • 2014Estimating and interpreting latent variable interactions663 cited
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Corporate Social Responsibility, Customer Orientation, and the Job Performance of Frontline Employees
557 cited
  • 2001Driving Customer Equity, How Customer Lifetime Value is Reshaping Corporate Strategy464 cited
  • 2010Why do Older Consumers Buy Older Brands? The Role of Attachment and Declining Innovativeness333 cited
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