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Managing frontline employee performance through coaching: does selling experience matter?

16 references·16 citing·40 second hopsampled

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References

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1997

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The Social Scientific Study of Leadership: Quo Vadis?

1,811 cited

2007Leader-member exchange and citizenship behaviors: A meta-analysis.1,208 cited

1994Using self‐report questionnaires in OB research: A comment on the use of a controversial method1,106 cited

Cited by

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2020The effect of managerial coaching on salesperson's relationship behaviors: new evidence from frontline bank employees in China15 cited
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2021Enhancing nurses well-being through managerial coaching: a mediating model14 cited
2021Structuring a Training-Oriented High Performance Work System: A Systematic Review on Frontline Employees in the Service Sector12 cited
2023Coaching in the Development of Leadership Qualities of Heads of Ukrainian Business Organizations in the Conditions of War9 cited
2020Coaching As Determinant of Job Performance: Co-working Support As Mediating Variable8 cited
2020THE MEDIATING ROLES OF PRO-COMMITMENT TO LEARNING AND ADAPTABILITY TO TECHNOLOGICAL CHANGE: PROFESSIONAL EXPERIENCE PORTFOLIO TOWARD EMPLOYEE PERFORMANCE6 cited
2024Examining measurement invariance of a managerial coaching scale across traditional and virtual employee groups: implications for expanding managerial coaching research6 cited
2023Role of supervisor support, CCM approach and salesforce performance in service selling3 cited
2025A Systematic Literature Review and Bibliometric Analysis of Workplace Coaching2 cited
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2021Kinerja Karyawan PT IPA Abong Wonosobo1 cited