References

• 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
• 1989Agency Theory: An Assessment and Review13,327 cited
• 1992The balanced scorecard : measures that drive performance12,082 cited
• 1997The balanced scorecard: Translating strategy into action8,199 cited
• 1992The balanced scorecard--measures that drive performance.7,979 cited
• 1990A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.6,114 cited
• 1968Modern Factor Analysis3,177 cited
• 2007Mail and internet surveys: The tailored design method, 2nd ed.3,001 cited
• 2000The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment2,603 cited
• 1997Management control systems and strategy: A critical review1,350 cited
• 1980Strategy, Distinctive Competence, and Organizational Performance1,347 cited
• 2000The balance on the balanced scorecard a critical analysis of some of its assumptions1,307 cited
• 2001The Knowing‐Doing Gap: How Smart Companies Turn Knowledge into Action1,194 cited
• 2003Performance implications of strategic performance measurement in financial services firms1,156 cited