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Recombinant Service Systems Engineering
16 references·16 citing·46 second hopsampled
Recombinant Service Systems Engineering (2018)Recombinant Service Systems EngineeringThe Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. (2015)The Second Machine Age: Work,…The second machine age: work, progress, and prosperity in a time of brilliant technologies (2015)The second machine age: work,…Action Design Research1 (2011)Action Design Research1Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers (2010)Business Model Generation : A…Steps toward a science of service systems (2007)Steps toward a science of ser…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Rethinking Customer Solutions…Fundamentals of service science (2007)Fundamentals of service scien…Whither Services Marketing? (2004)Whither Services Marketing?Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Analyzing the Past to Prepare…Recombinant Uncertainty in Technological Search (2001)Recombinant Uncertainty in Te…The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)The Relational View: Cooperat…Innovation in services (1997)Innovation in servicesDesign and natural science research on information technology (1995)Design and natural science re…Content Analysis: An Introduction to its Methodology. (1984)Content Analysis: An Introduc…Conceptualizing Business Process Standardization: A Review and Synthesis (2023)Conceptualizing Business Proc…Smart already at design time – Pattern-based smart service innovation in manufacturing (2022)Smart already at design time …From private digital platforms to public data spaces: implications for the digital transformation (2022)From private digital platform…Design Principles for Industrial Data-Driven Services (2022)Design Principles for Industr…Iterative uncertainty reduction in multi-actor smart service innovation (2021)Iterative uncertainty reducti…Conceptualising value creation in data-driven services: The case of vehicle data (2021)Conceptualising value creatio…Transforming into a platform provider: strategic options for industrial smart service providers (2020)Transforming into a platform …Requirement-Oriented Engineering Characteristic Identification for a Sustainable Product–Service System: A Multi-Method Approach (2020)Requirement-Oriented Engineer…It Takes More than Two to Tango: Identifying Roles and Patterns in Multi-Actor Smart Service Innovation (2020)It Takes More than Two to Tan…From Services to Smart Services: Can Service Engineering Methods get Smarter as well? (2020)From Services to Smart Servic…Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications (2020)Establishing Smart Service Sy…A Platform for Value Co-creation in SME Networks (2020)A Platform for Value Co-creat…A Fuzzy Design Decision Model for New Healthcare Service Conceptualization (2020)A Fuzzy Design Decision Model…Smart service systems: An interdisciplinary perspective (2019)Smart service systems: An int…Smart Service Engineering (2019)Smart Service EngineeringHow to scale up contact-intensive services: ICT-enabled service innovation (2019)How to scale up contact-inten…An Evolutionary Theory of Economic Change. 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(2010)Information Systems Success: The Quest for the Dependent Variable (1992)Strategies for Theorizing from Process Data (1999)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Does Gamification Work? -- A Literature Review of Empirical Studies on Gamification (2014)Literature review as a research methodology: An overview and guidelines (2019)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)Firm Resources and Sustained Competitive Advantage (1991)Value creation in E‐business (2001)Firm resources and sustained competitive advantage (2004)Social Capital, Networks, and Knowledge Transfer (2005)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Conjectures and Refutations: The Growth of Scientific Knowledge. (1964)The Reflective Practitioner: How Professionals Think in Action (1985)The Nature of Theory in Information Systems1 (2006)A Three Cycle View of Design Science Research (2007)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)The Structure of Scientific Revolutions (2017)The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies (2002)The business model ontology a proposition in a design science approach (2004)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)A literature and practice review to develop sustainable business model archetypes (2013)Business models and dynamic capabilities (2017)Why Are There Still So Many Jobs? The History and Future of Workplace Automation (2015)Robots and Jobs: Evidence from US Labor Markets (2019)The role of artificial intelligence in achieving the Sustainable Development Goals (2020)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Three Approaches to Qualitative Content Analysis (2005)The qualitative content analysis process (2008)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1984Content Analysis: An Introduction to its Methodology.24,312 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1998The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage9,956 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2002Analyzing the Past to Prepare for the Future: Writing a Literature Review7,440 cited
  • 2010Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers6,880 cited
  • 2015The second machine age: work, progress, and prosperity in a time of brilliant technologies4,380 cited
  • 1995Design and natural science research on information technology3,833 cited
  • 2001Recombinant Uncertainty in Technological Search2,891 cited
  • 1997Innovation in services1,798 cited
  • 2011Action Design Research11,471 cited
  • 2015The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies.1,398 cited
  • 2007Rethinking Customer Solutions: From Product Bundles to Relational Processes1,376 cited
  • 2007Fundamentals of service science1,359 cited
  • 2007Steps toward a science of service systems1,263 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2004Whither Services Marketing?1,242 cited
  • Cited by

    • 2022From private digital platforms to public data spaces: implications for the digital transformation98 cited
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    • 2021Iterative uncertainty reduction in multi-actor smart service innovation45 cited
    • 2019Smart service systems: An interdisciplinary perspective40 cited
    • 2019Smart Service Engineering37 cited
    • 2022Smart already at design time – Pattern-based smart service innovation in manufacturing31 cited
    • 2020It Takes More than Two to Tango: Identifying Roles and Patterns in Multi-Actor Smart Service Innovation28 cited
    • 2023Conceptualizing Business Process Standardization: A Review and Synthesis27 cited
    • 2020Requirement-Oriented Engineering Characteristic Identification for a Sustainable Product–Service System: A Multi-Method Approach26 cited
    • 2020A Fuzzy Design Decision Model for New Healthcare Service Conceptualization21 cited
    • 2020Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications21 cited
    • 2022Design Principles for Industrial Data-Driven Services15 cited
    • 2020A Platform for Value Co-creation in SME Networks14 cited
    • 2019How to scale up contact-intensive services: ICT-enabled service innovation14 cited
    • 2020From Services to Smart Services: Can Service Engineering Methods get Smarter as well?12 cited