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The Impact of Inertia as Mediator and Antecedent on Consumer Loyalty and Continuance Intention
16 references·5 citing·38 second hopsampled
The Impact of Inertia as Mediator and Antecedent on Consumer Loyalty and Continuance Intention (2017)The Impact of Inertia as Mediator and Ant…Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance1 (2012)Shackled to the Status Quo: T…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)Do social media marketing act…An assessment of advanced mobile services acceptance: Contributions from TAM and diffusion theory models (2008)An assessment of advanced mob…How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance1 (2007)How Habit Limits the Predicti…Design aesthetics leading to m-loyalty in mobile commerce (2006)Design aesthetics leading to …A Theoretical Integration of User Satisfaction and Technology Acceptance (2005)A Theoretical Integration of …E‐satisfaction and e‐loyalty: A contingency framework (2003)E‐satisfaction and e‐loyalty:…E-LOYALTY: YOUR SECRET WEAPON ON THE WEB (2003)E-LOYALTY: YOUR SECRET WEAPON…Information Technology Acceptance by Individual Professionals: A Model Comparison Approach* (2001)Information Technology Accept…Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 (2000)Time Flies When You’re Having…Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs1 (1999)Information Technology Adopti…Understanding Information Technology Usage: A Test of Competing Models (1995)Understanding Information Tec…The case for motivated reasoning. (1990)The case for motivated reason…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Status quo bias in decision making (1988)Status quo bias in decision m…PREDICTING CONTINUANCE INTENTION AND USE OF MOBILE SHOPPING APPS WITH PLS-SEM AND NECESSARY CONDITION ANALYSIS IN TANDEM (2024)PREDICTING CONTINUANCE INTENT…HOW TRANSACTIONAL LEADERSHIP IMPACTS TACIT AND EXPLICIT KNOWLEDGE HIDING: THE ROLE OF PERCEIVED COMPETITION AND LEADER KNOWLEDGE HIDING (2024)HOW TRANSACTIONAL LEADERSHIP …Identifikasi Faktor Loyalitas Pengguna pada Shopee Games Menggunakan Expectation-Confirmation Model (ECM) (2023)Identifikasi Faktor Loyalitas…A Study of Satisfaction and Loyalty for Continuance Intention of Mobile Wallet in India (2023)A Study of Satisfaction and L…The Effect of Reciprocity on Mobile Wallet Intention (2021)The Effect of Reciprocity on …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Self-Efficacy: The Exercise of Control (1999)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)The theory of planned behavior (1991)The Structure of Scientific Revolutions (1963)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)A perspective on judgment and choice: Mapping bounded rationality. (2003)Maps of Bounded Rationality: Psychology for Behavioral Economics (2003)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Managing Brand Equity (1991)Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior (2016)Social media in marketing: A review and analysis of the existing literature (2017)Authenticity under threat: When social media influencers need to go beyond self-presentation (2018)Self-efficacy mechanism in human agency. (1982)The Handbook of Social Psychology (1969)Judgment under Uncertainty: Heuristics and Biases (1975)Confirmation Bias: A Ubiquitous Phenomenon in Many Guises (1998)Well-being : the foundations of hedonic psychology (1999)False-Positive Psychology (2011)A Theory of Cognitive Dissonance (2017)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Structural Equation Modeling in Information Systems Research Using Partial Least Squares (2010)User Acceptance of Information Technology: Toward A Unified View1 (2003)Measuring information systems success: models, dimensions, measures, and interrelationships (2008)Technology acceptance model: a literature review from 1986 to 2013 (2014)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2017)
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References

  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology115,720 cited
  • 1990The case for motivated reasoning.9,014 cited
  • 1995Understanding Information Technology Usage: A Test of Competing Models8,810 cited
  • 1988Status quo bias in decision making5,912 cited
  • 2000Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage14,725 cited
  • 1999Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs13,697 cited
  • 2005A Theoretical Integration of User Satisfaction and Technology Acceptance2,834 cited
  • 2011Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand2,454 cited
  • 2007How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance12,320 cited
  • 2003E‐satisfaction and e‐loyalty: A contingency framework2,306 cited
  • 2003E-LOYALTY: YOUR SECRET WEAPON ON THE WEB2,084 cited
  • 2001Information Technology Acceptance by Individual Professionals: A Model Comparison Approach*1,408 cited
  • 2006Design aesthetics leading to m-loyalty in mobile commerce

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799 cited
  • 2012Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance1677 cited
  • 2008An assessment of advanced mobile services acceptance: Contributions from TAM and diffusion theory models648 cited
  • Cited by

    • 2021The Effect of Reciprocity on Mobile Wallet Intention7 cited
    • 2023A Study of Satisfaction and Loyalty for Continuance Intention of Mobile Wallet in India7 cited
    • 2024HOW TRANSACTIONAL LEADERSHIP IMPACTS TACIT AND EXPLICIT KNOWLEDGE HIDING: THE ROLE OF PERCEIVED COMPETITION AND LEADER KNOWLEDGE HIDING6 cited
    • 2023Identifikasi Faktor Loyalitas Pengguna pada Shopee Games Menggunakan Expectation-Confirmation Model (ECM)5 cited
    • 2024PREDICTING CONTINUANCE INTENTION AND USE OF MOBILE SHOPPING APPS WITH PLS-SEM AND NECESSARY CONDITION ANALYSIS IN TANDEM5 cited