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Traveler satisfaction in rapid rail systems: The case of Istanbul metro

16 references·9 citing·46 second hop

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References

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2007

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The access journey to the railway station and its role in passengers’ satisfaction with rail travel

312 cited

2010Assessing the cost of transfer inconvenience in public transport systems: A case study of the London Underground285 cited

Cited by

2020The Interrelationship Between Perceived Quality, Perceived Value and User Satisfaction Towards Behavioral Intention in Public Transportation: A Review of the Evidence25 cited
2022The Influence of Service Quality on User’s Perceived Satisfaction with Light Rail Transit Service in Klang Valley, Malaysia22 cited
2022An Empirical Study of Passengers’ Perceived Satisfaction with Monorail Service Quality: Case of Kuala Lumpur, Malaysia18 cited
2025Unveiling passenger satisfaction in rail transit through a consumption values perspective16 cited
2025Rail-based public transportation service quality and customer satisfaction: a decade of insights and advances10 cited
2020Effects of Line-Capacity Reductions on Urban Rail Transit System Service Performance9 cited
2022A decision support model to evaluate liveability in the context of urban vibrancy8 cited
2025Investigating the Factors That Influence the Ridership of Light Rail Transit Systems Using Thematic Analysis of Academic Literature6 cited
2024Satisfaction Analysis of Urban Rail Transit Based on the Personal Characteristics of Passengers6 cited