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The impact of qualities of social network service on the continuance usage intention
16 references·16 citing·45 second hopsampled
The impact of qualities of social network service on the continuance usage intention (2017)The impact of qualities of social network…Why people use social networking sites: An empirical study integrating network externalities and motivation theory (2011)Why people use social network…Being Immersed in Social Networking Environment: Facebook Groups, Uses and Gratifications, and Social Outcomes (2009)Being Immersed in Social Netw…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Common Method Variance in IS …Why do people play on-line games? An extended TAM with social influences and flow experience (2003)Why do people play on-line ga…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach (2002)The Measurement of Web-Custom…Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis (2002)Assessing the Validity of IS …Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Measuring the Customer Experi…Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Reassessment of Expectations …The Self-Regulation of Attitudes, Intentions, and Behavior (1992)The Self-Regulation of Attitu…Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)Consumer perceptions of servi…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Overview of the Adoption of Online Food Ordering Services in Spain and India. An Analytical Approach Based on the Stimulus-Organism-Response Model (2023)Overview of the Adoption of O…How do live-stream channels shape impulse buying behaviour? Empirical research on Vietnamese youth (2023)How do live-stream channels s…Fostering the Adoption and Use of Super App Technology (2023)Fostering the Adoption and Us…The addiction behavior of short-form video app TikTok: The information quality and system quality perspective (2022)The addiction behavior of sho…Predicting mobile government service continuance: A two-stage structural equation modeling-artificial neural network approach (2021)Predicting mobile government …Flow theory in the information systems life cycle: The state of the art and future research agenda (2021)Flow theory in the informatio…Exploring elderly users’ MSNS intermittent discontinuance: A dual-mechanism model (2021)Exploring elderly users’ MSNS…A Study on the Millennials Usage Behavior of Social Network Services: Effects of Motivation, Density, and Centrality on Continuous Intention to Use (2021)A Study on the Millennials Us…Will robo-advisors continue? Roles of task-technology fit, network externalities, gratifications and flow experience in facilitating continuance intention (2020)Will robo-advisors continue? …Measuring instructors continued intention to reuse Google Classroom in Iraq: a mixed-method study during COVID-19 (2020)Measuring instructors continu…Juxtaposed Effect of Social Media Overload on Discontinuous Usage Intention: The Perspective of Stress Coping Strategies (2020)Juxtaposed Effect of Social M…Developing a scale of social commerce service quality: an exploratory study (2020)Developing a scale of social …Creating competitive advantage through network ties, entrepreneurial orientation and intellectual capital (2020)Creating competitive advantag…Balancing the strength of external and internal ties for tacit knowledge management (2020)Balancing the strength of ext…Determinants of the intention of smartphone usage by mobile internet users for m-services (2018)Determinants of the intention…Analysis and Evaluation of the Largest 500 Family Firms’ Websites through PLS-SEM Technique (2018)Analysis and Evaluation of th…Information Systems Success: The Quest for the Dependent Variable (1992)Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)On the Evaluation of Structural Equation Models (1988)Quality, satisfaction and behavioral intentions (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. 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(1990)Alternative Ways of Assessing Model Fit (1992)The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sites (2001)Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives (2009)Digital marketing: A framework, review and research agenda (2016)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Technostress: negative effect on performance and possible mitigations (2014)Investigating the impact of social media advertising features on customer purchase intention (2018)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Understanding Attitudes and Predicting Social Behavior (1980)Extending the Theory of Planned Behavior: A Review and Avenues for Further Research (1998)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Ego depletion and the strength model of self-control: A meta-analysis. (2010)Developing Buyer-Seller Relationships (1987)The Commitment-Trust Theory of Relationship Marketing (1994)Evolving to a New Dominant Logic for Marketing (2003)Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)What Drives Social Commerce: The Role of Social Support and Relationship Quality (2011)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 1994Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research3,313 cited
  • 2006Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research3,226 cited
  • 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,196 cited
  • 1990Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions2,908 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis2,596 cited
  • 1992The Self-Regulation of Attitudes, Intentions, and Behavior2,185 cited
  • 2003Why do people play on-line games? An extended TAM with social influences and flow experience2,006 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis1,996 cited
  • 2002The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach1,986 cited

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2002
Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis
1,611 cited
  • 2011Why people use social networking sites: An empirical study integrating network externalities and motivation theory1,609 cited
  • 2009Being Immersed in Social Networking Environment: Facebook Groups, Uses and Gratifications, and Social Outcomes1,609 cited
  • Cited by

    • 2022The addiction behavior of short-form video app TikTok: The information quality and system quality perspective236 cited
    • 2020Juxtaposed Effect of Social Media Overload on Discontinuous Usage Intention: The Perspective of Stress Coping Strategies89 cited
    • 2021Predicting mobile government service continuance: A two-stage structural equation modeling-artificial neural network approach66 cited
    • 2020Will robo-advisors continue? Roles of task-technology fit, network externalities, gratifications and flow experience in facilitating continuance intention57 cited
    • 2020Measuring instructors continued intention to reuse Google Classroom in Iraq: a mixed-method study during COVID-1954 cited
    • 2021Flow theory in the information systems life cycle: The state of the art and future research agenda46 cited
    • 2020Creating competitive advantage through network ties, entrepreneurial orientation and intellectual capital43 cited
    • 2021A Study on the Millennials Usage Behavior of Social Network Services: Effects of Motivation, Density, and Centrality on Continuous Intention to Use40 cited
    • 2018Determinants of the intention of smartphone usage by mobile internet users for m-services35 cited
    • 2018Analysis and Evaluation of the Largest 500 Family Firms’ Websites through PLS-SEM Technique29 cited
    • 2020Balancing the strength of external and internal ties for tacit knowledge management26 cited
    • 2023Fostering the Adoption and Use of Super App Technology25 cited
    • 2023Overview of the Adoption of Online Food Ordering Services in Spain and India. An Analytical Approach Based on the Stimulus-Organism-Response Model24 cited
    • 2023How do live-stream channels shape impulse buying behaviour? Empirical research on Vietnamese youth24 cited
    • 2020Developing a scale of social commerce service quality: an exploratory study24 cited
    • 2021Exploring elderly users’ MSNS intermittent discontinuance: A dual-mechanism model23 cited