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Adaptability in online consumer reviews: Exploring genre dynamics and interactional choices
16 references·2 citing·47 second hop
Adaptability in online consumer reviews: Exploring genre dynamics and interactional choices (2017)Adaptability in online consumer reviews: …A first look at online reputation on Airbnb, where every stay is above average (2020)A first look at online reputa…What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM (2014)What makes online reviews hel…The Discourse of Online Consumer Reviews (2014)The Discourse of Online Consu…Communicative affordances and participation frameworks in mediated interaction (2014)Communicative affordances and…Impersonal you and stance-taking in social research interviews (2012)Impersonal you and stance-tak…About you: Empathy, objectivity and authority (2011)About you: Empathy, objectivi…Variation across texts and discourses: Theoretical and methodological perspectives on text type and genre (2010)Variation across texts and di…Overcoming the J-shaped distribution of product reviews (2009)Overcoming the J-shaped distr…Information and Communication Technologies in Tourism 2008 (2009)Information and Communication…Use and Impact of Online Travel Reviews (2008)Use and Impact of Online Trav…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…Technologies, Texts and Affordances (2001)Technologies, Texts and Affor…Genre identification and communicative purpose: a problem and a possible solution (2001)Genre identification and comm…Understanding pragmatics . By Jef Verschueren. (Understanding language series.) London: Arnold, 1999. Pp. xiv, 295. (2000)Understanding pragmatics . By…Analysing Professional Genres (2000)Analysing Professional GenresIssues of text typology: Narrative — a ‘basic’ type of text? (1992)Issues of text typology: Narr…Positive reviews on TripAdvisor: a cross-linguistic study of contemporary digital tourism discourse (2020)Positive reviews on TripAdvis…Impoliteness in negative online consumer reviews: A cross-language and cross-sector comparison (2020)Impoliteness in negative onli…Social Ties and Word-of-Mouth Referral Behavior (1987)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? 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References

  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 2001Technologies, Texts and Affordances2,004 cited
  • 2000Understanding pragmatics . By Jef Verschueren. (Understanding language series.) London: Arnold, 1999. Pp. xiv, 295.1,247 cited
  • 2008Use and Impact of Online Travel Reviews1,141 cited
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  • 2009Overcoming the J-shaped distribution of product reviews691 cited
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  • 2001Genre identification and communicative purpose: a problem and a possible solution489 cited
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  • 2014Communicative affordances and participation frameworks in mediated interaction110 cited
  • 2012Impersonal you and stance-taking in social research interviews

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109 cited
  • 2010Variation across texts and discourses: Theoretical and methodological perspectives on text type and genre105 cited
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    • 2020Impoliteness in negative online consumer reviews: A cross-language and cross-sector comparison34 cited
    • 2020Positive reviews on TripAdvisor: a cross-linguistic study of contemporary digital tourism discourse18 cited