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A Quality Study of Internet Banking in Thailand
4 references·1 citing·23 second hop
A Quality Study of Internet Banking in Thailand (2005)A Quality Study of Internet Banking in Th…Customer satisfaction with internet banking web sites: an empirical test and validation of a measuring instrument (2004)Customer satisfaction with in…An evaluation of Internet banking in New Zealand (2003)An evaluation of Internet ban…Managing Quality Dynamics (1993)Managing Quality DynamicsCompeting on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…The Development of E-Banking in Developing Countries in the Middle East (2012)The Development of E-Banking …Development of a Tool for Measuring and Analyzing Computer User Satisfaction (1983)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A cross-cultural investigation into customer satisfaction with internet banking security (2005)Effects of E-Banking on Growth of Customer Base in Kenyan Banks (2014)Effects of e-banking on growth of customer base in kenyan banks (2014)Research methods for business: A skill building approach (1993)E-Commerce: Strategy, Technologies And Applications (2001)Prospects and Challenges of E‐Banking In Malaysia (2005)Acceptance of E-banking among Adult Customers:An Empirical Investigation in India (2010)An analysis of Internet banking offerings and its determinants in India (2010)Changes in the banking sector – the case of Internet banking in the UK (2000)An empirical investigation of the Turkish consumers’ acceptance of Internet banking services (2001)An Empirical Investigation of the Determinants of User Acceptance of Internet Banking (2003)Improving the Libyan customers' trust and acceptance for online banking technology (2013)Research Trends in the Diffusion of Internet Banking inDeveloping Countries (2014)The Impact of Electronic Banking Services on the Customers Loyalty of Commercial Banks in Jordan (2017)Modelling quality‐cost dynamics (1996)An application of the American customer satisfaction index (ACSI) in the South African motor vehicle industry (2006)Assessing data currency — a probabilistic approach (2010)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)Performance measurement system design (1995)
this work references cited by second hop

References

  • 1987Competing on the Eight Dimensions of Quality1,691 cited
  • 2003An evaluation of Internet banking in New Zealand124 cited
  • 1993Managing Quality Dynamics65 cited
  • 2004Customer satisfaction with internet banking web sites: an empirical test and validation of a measuring instrument28 cited

Cited by

  • 2012The Development of E-Banking in Developing Countries in the Middle East13 cited

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