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New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service Performance
16 references·4 citing·33 second hop
New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service Performance (2017)New Strategies in the New Millennium: Ser…A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…Social Exchange Theory: An Interdisciplinary Review (2005)Social Exchange Theory: An In…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study (2003)A Partial Least Squares Laten…Social Foundations of Thought and Action (2002)Social Foundations of Thought…Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. (2000)Within-group agreement, non-i…HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY. (1998)HELPING AND VOICE EXTRA-ROLE …Are There Universal Aspects in the Structure and Contents of Human Values? (1994)Are There Universal Aspects i…Estimating within-group interrater reliability with and without response bias. (1984)Estimating within-group inter…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Social Learning Theory. (1978)Social Learning Theory.A Social Information Processing Approach to Job Attitudes and Task Design (1978)A Social Information Processi…Exchange and Power in Social Life. (1965)Exchange and Power in Social …The Norm of Reciprocity: A Preliminary Statement (1960)The Norm of Reciprocity: A Pr…Determinants of readiness for strategic value co-creation in hospitality and tourism organisations (2023)Determinants of readiness for…Customer-Oriented Constructive Deviance as a Reaction to Organizational Injustice Toward Customers (2021)Customer-Oriented Constructiv…Does Servant Leadership’s People Focus Facilitate or Constrain Its Positive Impact on Performance? An Examination of Servant Leadership’s Direct, Indirect, and Total Effects on Branch Financial Performance (2020)Does Servant Leadership’s Peo…CORPORATE SOCIAL RESPONSIBILITY (CSR) AND LEADERSHIP: VALIDATION OF A MULTI-FACTOR FRAMEWORK IN THE UNITED KINGDOM (UK) (2019)CORPORATE SOCIAL RESPONSIBILI…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)The Theory of Social and Economic Organization. (1948)Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. (2007)Assessing the growth of remote working and its consequences for effort, well‐being and work‐life balance (2017)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Coefficient Alpha and the Internal Structure of Tests (1951)Structural equation modeling in practice: A review and recommended two-step approach. (1988)PLS-SEM: Indeed a Silver Bullet (2011)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change (1978)Self-efficacy mechanism in human agency. (1982)Environmental factors associated with adults' participation in physical activity A review (2002)Why should i share? examining social capital and knowledge contribution in electronic networks of practice (2005)Prejudice Reduction: What Works? A Review and Assessment of Research and Practice (2008)Common Beliefs and Reality About PLS (2014)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)The Evolution of Reciprocal Altruism (1971)Social Capital in the Creation of Human Capital (2000)Inequity In Social Exchange (1965)Social Capital: Its Origins and Applications in Modern Sociology (1998)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1978Social Learning Theory.25,426 cited
  • 2015A primer on partial least squares structural equation modeling (PLS-SEM)18,923 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1960The Norm of Reciprocity: A Preliminary Statement11,995 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 2005Social Exchange Theory: An Interdisciplinary Review10,051 cited
  • 2002Social Foundations of Thought and Action9,908 cited
  • 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study6,477 cited
  • 1994Are There Universal Aspects in the Structure and Contents of Human Values?5,803 cited
  • 1978A Social Information Processing Approach to Job Attitudes and Task Design5,564 cited
  • 1984Estimating within-group interrater reliability with and without response bias.

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4,773 cited
  • 2000Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis.3,573 cited
  • 1998HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY.3,173 cited
  • Cited by

    • 2020Does Servant Leadership’s People Focus Facilitate or Constrain Its Positive Impact on Performance? An Examination of Servant Leadership’s Direct, Indirect, and Total Effects on Branch Financial Performance34 cited
    • 2021Customer-Oriented Constructive Deviance as a Reaction to Organizational Injustice Toward Customers30 cited
    • 2019CORPORATE SOCIAL RESPONSIBILITY (CSR) AND LEADERSHIP: VALIDATION OF A MULTI-FACTOR FRAMEWORK IN THE UNITED KINGDOM (UK)28 cited
    • 2023Determinants of readiness for strategic value co-creation in hospitality and tourism organisations15 cited