SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Official supporters clubs: the untapped potential of fan loyalty
16 references·3 citing·45 second hop
Official supporters clubs: the untapped potential of fan loyalty (2009)Official supporters clubs: the untapped p…An empirical comparison of methods for measuring consumers’ willingness to pay (2006)An empirical comparison of me…Customer loyalty and customer loyalty programs (2003)Customer loyalty and customer…Thirty Years of Conjoint Analysis: Reflections and Prospects (2001)Thirty Years of Conjoint Anal…Repeat Attendance as a Function of Involvement, Loyalty, and the Sportscape Across Three Football Contexts (2000)Repeat Attendance as a Functi…On the Profitability of Long-Life Customers in a Noncontractual Setting: An Empirical Investigation and Implications for Marketing (2000)On the Profitability of Long-…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Do Customer Loyalty Programs Really Work (1997)Do Customer Loyalty Programs …The loyalty effect: the hidden force behind growth, profits, and lasting value (1996)The loyalty effect: the hidde…Consumer psychology for marketing (1995)Consumer psychology for marke…Valuing the Environment Through Contingent Valuation (1994)Valuing the Environment Throu…The Contingent Valuation Debate: Why Economists Should Care (1994)The Contingent Valuation Deba…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes (1991)A Longitudinal Analysis of th…Using surveys to value public goods: The contingent valuation method (1990)Using surveys to value public…Design and Analysis of Simulated Consumer Choice or Allocation Experiments: An Approach Based on Aggregate Data (1983)Design and Analysis of Simula…Brand Loyalty: Measurement and Management (1978)Brand Loyalty: Measurement an…Idols as Sunshine or Road Signs: Comparing Absorption-Addiction Idolatry With Identification-Emulation Idolatry (2018)Idols as Sunshine or Road Sig…Establishing Athlete Brand Among Female Pakistani Fans (2017)Establishing Athlete Brand Am…Nationalism, Identity, and Fan Relationship Building in Barcelona Football Club (2012)Nationalism, Identity, and Fa…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Whence Consumer Loyalty? (1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out (1997)ERC: A Theory of Equity, Reciprocity, and Competition (2000)Contemporary Guidance for Stated Preference Studies (2017)Measuring Values of Extramarket Goods: Are Indirect Measures Biased? (1979)Using surveys to value public goods: the contingent valuation method (1989)Contingent Valuation: A User's Guide (2000)Hypothetical bias, choice experiments and willingness to pay (2010)Cents and Sensibility: Economic Valuation and the Nature of “Nature” (2011)American Economic Review (2019)Marketing Research (1970)Partnering as a Focused Market Strategy (1991)The Commitment-Trust Theory of Relationship Marketing (1994)Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Understanding Customer Experience Throughout the Customer Journey (2016)Double Jeopardy Revisited (1990)Meaningful Brands from Meaningless Differentiation: The Dependence on Irrelevant Attributes (1994)The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France (2001)When Does Commitment Lead to Loyalty? (2003)"Migrating" to New Service Providers: Toward a Unifying Framework of Consumers' Switching Behaviors (2004)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Using Surveys to Value Public Goods: The Contingent Valuation Method (1990)A comparison of stated preference methods for environmental valuation (1996)The contingent valuation method: a review (2003)The state of the art of environmental valuation with discrete choice experiments (2010)A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristics (2006)An Examination of Moderator Effects in the Four-Stage Loyalty Model (2006)Customer loyalty: a review and future directions with a special focus on the hospitality industry (2015)E‐satisfaction and e‐loyalty: A contingency framework (2003)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)
this work references cited by second hop

References

  • 1999Whence Consumer Loyalty?7,319 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1994Valuing the Environment Through Contingent Valuation1,643 cited
  • 1991A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes1,422 cited
  • 2000On the Profitability of Long-Life Customers in a Noncontractual Setting: An Empirical Investigation and Implications for Marketing1,364 cited
  • 1990Using surveys to value public goods: The contingent valuation method1,067 cited
  • 1997Do Customer Loyalty Programs Really Work1,043 cited
  • 1978Brand Loyalty: Measurement and Management974 cited
  • 2003Customer loyalty and customer loyalty programs858 cited
  • 1994The Contingent Valuation Debate: Why Economists Should Care852 cited
  • 2001Thirty Years of Conjoint Analysis: Reflections and Prospects766 cited
  • 1983Design and Analysis of Simulated Consumer Choice or Allocation Experiments: An Approach Based on Aggregate Data567 cited
  • 1996The loyalty effect: the hidden force behind growth, profits, and lasting value526 cited
  • 1995Consumer psychology for marketing497 cited
  • 2006An empirical comparison of methods for measuring consumers’ willingness to pay

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

268 cited
  • 2000Repeat Attendance as a Function of Involvement, Loyalty, and the Sportscape Across Three Football Contexts224 cited
  • Cited by

    • 2012Nationalism, Identity, and Fan Relationship Building in Barcelona Football Club24 cited
    • 2017Establishing Athlete Brand Among Female Pakistani Fans10 cited
    • 2018Idols as Sunshine or Road Signs: Comparing Absorption-Addiction Idolatry With Identification-Emulation Idolatry10 cited