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Cited by

• 2021Investigating airline passenger satisfaction: Data mining method57 cited
• 2019The Role of In-Flight Service Quality on Value for Money in Business Class: A Logit Model on the Airline Industry43 cited
• 2021Air passengers’ willingness to pay for ancillary services on long-haul flights35 cited
• 2021Identifying the drivers of profitable airline growth27 cited
• 2020Evaluating drivers of profitability for airlines in Latin America: A case study of Copa Airlines26 cited
• 2021Customer adoption factors for in-flight entertainment and connectivity23 cited
• 2021Digital evolution and emerging revenue management practices: evidence from Aegean airlines distribution channels21 cited
• 2022The Impact of Loss Aversion and Diminishing Sensitivity on Airline Revenue: Price Sensitivity in Cabin Classes21 cited
• 2021Dynamic pricing of ancillary services based on passenger choice behavior18 cited
• 2022Highly debated but still unbundled: The evolution of U.S. airline ancillary products and pricing strategies18 cited
• 2020Third party ancillary revenues in the airline sector: An exploratory study14 cited
• 2020Willingness to pay for economy class seat selection: From a Chinese air consumer perspective12 cited
• 2020Revenue Management and E-Tourism: The Past, Present and Future12 cited