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Technology Epiphany and an Integrated Product and Service
16 references·0 citing·38 second hop
Technology Epiphany and an Integrated Product and Service (2017)Technology Epiphany and an Integrated Pro…PRODUCT DESIGN AND DEVELOPMENT (2018)PRODUCT DESIGN AND DEVELOPMENTBuilding Theories from Case Study Research (2016)Building Theories from Case S…Symbols for Sale (2012)Symbols for SaleSeeing Is Believing (Too Much): The Influence of Product Form on Perceptions of Functional Performance (2011)Seeing Is Believing (Too Much…Customer Engagement (2011)Customer EngagementCase study research: design and methods (2011)Case study research: design a…NSD Processes and Practices in Experiential Services* (2010)NSD Processes and Practices i…Product-service system design methodology: from the PSS architecture design to the products specifications (2009)Product-service system design…Building theories from case study research (2009)Building theories from case s…Seeing things: consumer response to the visual domain in product design (2004)Seeing things: consumer respo…Designing Product/Service Systems: A Methodological Exploration (2002)Designing Product/Service Sys…How integrating industrial design in the product development process impacts on company performance (2001)How integrating industrial de…Contextual Influences on the Meanings Ascribed to Ordinary Consumption Objects (1991)Contextual Influences on the …The Social Construction of Facts and Artefacts: or How the Sociology of Science and the Sociology of Technology might Benefit Each Other (1984)The Social Construction of Fa…Designing services that deliver (1984)Designing services that deliv…Case Study Research: Design and Methods (1984)Case Study Research: Design a…The Presentation of Self in Everyday Life. (1956)Motivation and Personality (1997)Graphic elicitation: using research diagrams as interview stimuli (2006)Exploring the Appeal of Product Design: A Grounded, Value‐Based Model of Key Design Elements and Relationships * (2010)Using combined eye tracking and word association in order to assess novel packaging solutions: A case study involving jam jars (2012)Distinction: A Social Critique of the Judgement of Taste* (2018)Flow: the psychology of optimal experience (1990)The Commitment-Trust Theory of Relationship Marketing (1994)Evolving to a New Dominant Logic for Marketing (2003)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Understanding Customer Experience Throughout the Customer Journey (2016)MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS. (1989)CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development (1993)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Knowledge Specialization, Organizational Coupling, and the Boundaries of the Firm: Why Do Firms Know More than They Make? (2001)Case Study Research (2004)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2009)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)The role of product architecture in the manufacturing firm (1995)Modularity, flexibility, and knowledge management in product and organization design (1996)Product Development Decisions: A Review of the Literature (2001)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Critical Service Encounters: The Employee's Viewpoint (1994)Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Some Elements of a Sociology of Translation: Domestication of the Scallops and the Fishermen of St Brieuc Bay (1984)The Duality of Technology: Rethinking the Concept of Technology in Organizations (1992)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)Attention to Social Comparison Information: An Individual Difference Factor Affecting Consumer Conformity (1990)Exploring user acceptance of 3D virtual worlds in travel and tourism marketing (2012)Understanding social media effects across seller, retailer, and consumer interactions (2013)Theory Building From Cases: Opportunities And Challenges (2007)The qualitative research interview (2011)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)The Creation of Theory: A Recent Application of the Grounded Theory Method (1996)Formative assessment in higher education: Moves towards theory and the enhancement of pedagogic practice (2003)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 2011Case study research: design and methods21,763 cited
  • 2009Building theories from case study research11,299 cited
  • 2018PRODUCT DESIGN AND DEVELOPMENT5,504 cited
  • 2016Building Theories from Case Study Research4,161 cited
  • 1984The Social Construction of Facts and Artefacts: or How the Sociology of Science and the Sociology of Technology might Benefit Each Other3,887 cited
  • 2011Customer Engagement3,657 cited
  • 1984Designing services that deliver1,272 cited
  • 2012Symbols for Sale1,005 cited
  • 2004Seeing things: consumer response to the visual domain in product design971 cited
  • 2001How integrating industrial design in the product development process impacts on company performance430 cited
  • 2002Designing Product/Service Systems: A Methodological Exploration299 cited
  • 2009Product-service system design methodology: from the PSS architecture design to the products specifications255 cited
  • 2010NSD Processes and Practices in Experiential Services*179 cited
  • 2011Seeing Is Believing (Too Much): The Influence of Product Form on Perceptions of Functional Performance133 cited

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  • 1991Contextual Influences on the Meanings Ascribed to Ordinary Consumption Objects108 cited
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