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“A few bad apples” or “rotten to the core”: Perceptions of corporate culture drive brand engagement after corporate scandal
16 references·6 citing·45 second hop
“A few bad apples” or “rotten to the core”: Perceptions of corporate culture drive brand engagement after corporate scandal (2017)“A few bad apples” or “rotten to the core…lavaan : An R Package for Structural Equation Modeling (2012)lavaan : An R Package for Str…Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Corporate Social Responsibili…Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Does Doing Good Always Lead t…Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior (2001)Do Consumers Expect Companies…The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS (1995)TRUST: THE CONNECTING LINK BE…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model (1991)Ethical Decision Making by In…Zero defections: quality comes to services. (1990)Zero defections: quality come…Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Product/Consumption-Based Aff…An attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…The psychology of interpersonal relations. (1958)The psychology of interperson…The Psychology of Interpersonal Relations. (1958)The Psychology of Interperson…Yes, we care! Consumer emotional responses to corporate neglect of climate change and the role of individual differences (2024)Yes, we care! Consumer emotio…In it together: brands benefit after a transgression when perceived as co-owners of the brand community (2023)In it together: brands benefi…Increasing Transparency in Global Supply Chains: The Case of the Fast Fashion Industry (2022)Increasing Transparency in Gl…Avoiding the brand for me, us, or them? Consumer reactions to negative brand events (2022)Avoiding the brand for me, us…From Absolution to Action: Examining Americans’ Reactions to High‐Profile Corporate Scandals (2020)From Absolution to Action: Ex…Can self-referencing exacerbate punishing behavior toward corporate brand transgressors? (2020)Can self-referencing exacerba…Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models (1982)Structural Equations with Latent Variables. 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References

  • 2012lavaan : An R Package for Structural Equation Modeling27,889 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1958The psychology of interpersonal relations.13,448 cited
  • 1958The Psychology of Interpersonal Relations.11,823 cited
  • 1985An attributional theory of achievement motivation and emotion.7,833 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1990Zero defections: quality comes to services.5,373 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,659 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
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  • 2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,436 cited
  • 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,330 cited
  • 1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
  • 1995

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TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS
2,310 cited
  • 2001Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior2,119 cited
  • Cited by

    • 2022Increasing Transparency in Global Supply Chains: The Case of the Fast Fashion Industry49 cited
    • 2020Can self-referencing exacerbate punishing behavior toward corporate brand transgressors?17 cited
    • 2022Avoiding the brand for me, us, or them? Consumer reactions to negative brand events14 cited
    • 2023In it together: brands benefit after a transgression when perceived as co-owners of the brand community12 cited
    • 2024Yes, we care! Consumer emotional responses to corporate neglect of climate change and the role of individual differences11 cited
    • 2020From Absolution to Action: Examining Americans’ Reactions to High‐Profile Corporate Scandals9 cited