Reference Revitalization and Roving Reference: Are the Reference Desk and Print Reference Sources Passé?

Abstract

Print reference sources and references desks are still vital parts of reference service in some libraries, while in others innovative models such as roving reference and learning commons thrive. While undergraduate students’ preferences and usage has shifted from print to electronic, students still need to learn the application of metacognitive thinking skills in library research. Updating how reference is delivered to accommodate students’ emphasis on mobility and expectation of access to information has led to revitalizing reference collections, reconfiguring space as learning commons and roving reference as solutions at Taylor University and Palm Beach Atlantic University, while Whitworth University retains a more traditional configuration to meet student research needs.

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