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Exploring the relationship between business process improvement and employees’ behavior
16 references·1 citing·40 second hop
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References

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  • 1993Process innovation: reengineering work through information technology4,378 cited
  • 2009The critical success factors of business process management1,016 cited
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  • 1993BUSINESS PROCESS REENGINEERING528 cited
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  • 1999Conditioned emergence: a dissipative structures approach to transformation

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295 cited
  • 2009Building Theories of Organization292 cited
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    • 2020The evolution of business process management and the implementation of business process improvement initiatives13 cited