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Exploring the key drivers behind the adoption of mobile banking services
16 references·0 citing·42 second hop
Exploring the key drivers behind the adoption of mobile banking services (2017)Exploring the key drivers behind the adop…The Journal of Internet Banking and Commerce (2016)The Journal of Internet Banki…Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application (2013)Understanding the Internet ba…PERSPECTIVE: Trends and Drivers of Success in NPD Practices: Results of the 2003 PDMA Best Practices Study* (2008)PERSPECTIVE: Trends and Drive…Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Factors influencing the adopt…Consumer acceptance of online banking: an extension of the technology acceptance model (2004)Consumer acceptance of online…Determinants of user acceptance of Internet banking: an empirical study (2003)Determinants of user acceptan…Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry (2002)Measuring Switching Costs and…Technology Infusion in Service Encounters (2000)Technology Infusion in Servic…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…Information Rules: A Strategic Guide to the Network Economy (2000)Information Rules: A Strategi…Factors Influencing the Adoption of Internet Banking (2000)Factors Influencing the Adopt…Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Adoption of Internet banking …Competition when Consumers have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade (1995)Competition when Consumers ha…Barriers to Technology Adoption and Development (1991)Barriers to Technology Adopti…The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)From Intentions to Actions: A Theory of Planned Behavior (1985)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Diffusion of Innovations 1 (2019)BUSINESS RESEARCH METHODS (PHƯƠNG PHÁP NGHIÊN CỨU TRONG KINH DOANH) (2023)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017)Blockchain adoption challenges in supply chain: An empirical investigation of the main drivers in India and the USA (2018)Understanding the Blockchain technology adoption in supply chains-Indian context (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Developing Buyer-Seller Relationships (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Vertical Integration, Appropriable Rents, and the Competitive Contracting Process (1978)Status quo bias in decision making (1988)Competing Technologies, Increasing Returns, and Lock-In by Historical Events (1989)An Economic Analysis of a Drug-Selling Gang's Finances (1998)The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research (2004)Distance, Lending Relationships, and Competition (2005)The Behavioral Consequences of Service Quality (1996)Technology Readiness Index (Tri) (2000)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)Understanding Service Convenience (2002)Satisfaction: a behavioral perspective on the consumer (2010)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Why people use social networking sites: An empirical study integrating network externalities and motivation theory (2011)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Zero defections: quality comes to services. (1990)An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors (2002)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Value creation in E‐business (2001)Business Models, Business Strategy and Innovation (2009)From Strategy to Business Models and onto Tactics (2010)Adoption of internet banking: An empirical study in Hong Kong (2006)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 2000Information Rules: A Strategic Guide to the Network Economy4,394 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 2008Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit2,037 cited
  • 2004Consumer acceptance of online banking: an extension of the technology acceptance model1,772 cited
  • 2000Factors Influencing the Adoption of Internet Banking1,712 cited
  • 2000Technology Infusion in Service Encounters1,551 cited
  • 1995Competition when Consumers have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade1,519 cited
  • 2013Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application1,442 cited
  • 2003Determinants of user acceptance of Internet banking: an empirical study1,361 cited
  • 1991Barriers to Technology Adoption and Development1,224 cited
  • 1999Adoption of Internet banking by Australian consumers: an empirical investigation1,140 cited
  • 2016

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The Journal of Internet Banking and Commerce
922 cited
  • 2002Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry721 cited
  • 2008PERSPECTIVE: Trends and Drivers of Success in NPD Practices: Results of the 2003 PDMA Best Practices Study*645 cited
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